Billing and Collection Specialist

🔥 13 hours ago

🌐 Honduras, El Salvador, +5 more countries – Remote

🇭🇳 Honduras – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇨🇱 Chile – Remote 🇦🇷 Argentina – Remote 🇵🇪 Peru – Remote 🇲🇽 Mexico – Remote

💵 $1k - $1.1k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Billing Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Walk clients through payment options, including credit cards, personal loans, family support, employer assistance, and legal fee financing programs • Confirm credits, write-offs, and billing holds in writing before finalizing related bills • Call every client before sending replenishment requests • Check attorney calendars and initiate additional retainer requests • Produce a weekly Friday deliverable covering resolved and outstanding complaints • Provide dollar ranges for upcoming cost events • Log billing complaints with timestamps and route them to responsible attorneys • Keep trust accounts funded and clients informed • Lead collections conversations with case updates before addressing balances • Maintain accounts receivable below 2% of total billings • Deliver billing tutorials within five business days of new client retention • Flag matters below the trust threshold to assigned attorneys the same day • Document retainer reductions and billing pauses in Clio at the matter level

🎯 Requirements

• 2+ years in billing, collections, or accounts receivable in a professional services environment; law firm experience strongly preferred • Comfort with outbound phone calls and client-facing conversations • Proficiency with practice management software (Clio Manage preferred) • Ability to read and interpret legal invoices, time entries, trust account statements, and engagement agreements • Strong written communication for documented escalations, client correspondence, and weekly deliverables • Proficiency with Google Workspace (Gmail, Sheets, Calendar, Drive) • Prior use of LawPay, Dialpad, or Clio Grow • English and Spanish languages

🏖️ Benefits

• Remote job opportunity • Great Place to Work Certification environment • Recruiter guidance through the application process