Case Intake Coordinator

🔥 0 minutes ago

🌐 Brazil, South Africa – Remote

🇧🇷 Brazil – Remote 🇿🇦 South Africa – Remote

💵 $1.1k - $1.2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Case Coordinator

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Support early onboarding activities for new cases • Coordinate with internal teams to support case progression and client service needs • Ensure all records and information are complete and accurately entered into company systems • Review, organize, and maintain client documentation • Assist with case manager intake processes • Manage intake overflow and ensure all inquiries are addressed promptly • Answer inbound phone calls and respond to emails professionally and promptly • Coordinate information, support onboarding activities, and maintain accurate documentation to create a seamless client experience

🎯 Requirements

• Reliable • Strong customer service skills • Professional phone etiquette • Sales background preferred • Quality assurance • English proficient • Communication skills written/verbal • Organized • Attention to detail • Ability to work 8:00 AM–5:00 PM EST/EDT (United States of America) • Must successfully pass each stage of the application process

🏖️ Benefits

• Remote work opportunity • Great Place to Work Certification environment • Recruiter guidance through the application process