Case Manager, Personal Injury

🔥 2 minutes ago

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Assist with administrative and case management tasks to support the legal team and ensure efficient workflow. • Maintain organized and up to date electronic case files. • Identify potential issues or delays and proactively communicate them to the legal team. • Gather, organize, and review case documentation for accuracy and completeness. • Support the case lifecycle, including client intake, investigation, evidence gathering, litigation support, and settlement preparation. • Manage the day to day progress of multiple Personal Injury cases from intake through resolution. • Prioritize multiple active cases while maintaining exceptional attention to detail. • Track case activity and document all communications within the firm's case management system. • Coordinate with attorneys, insurance companies, medical providers, and other parties involved in each case. • Maintain regular communication with clients, providing updates and ensuring a positive client experience. • Coordinate and monitor case deadlines, ensuring all tasks are completed accurately and on time.

🎯 Requirements

• Timezone: CST • Experience supporting Personal Injury cases is required. • Experience managing the full case lifecycle, from client intake through investigation, litigation support, and settlement, is highly preferred. • Ability to manage multiple active cases while maintaining accuracy and meeting deadlines. • Strong written and verbal English communication skills. • Comfortable communicating with clients in a professional and empathetic manner. • Experience coordinating with attorneys, clients, medical providers, insurance companies, and other third parties is preferred. • Ability to work independently while collaborating effectively with a legal team. • Expected call volume: Approximately 16 to 30 calls per day.

🏖️ Benefits

• Competitive salary. • Paid Time Off. • Bonuses. • 100% remote/home-based position. • Full-time, long-term career opportunities. • Parental Leave. • Professional development and training. • Dedicated team support. • Alignment with our clients' core values.