Case Manager – Personal Injury Law

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Serve as the primary point of contact for more than 100 active personal injury clients. • Drafting legal documents including Letters of Protection. • Use case management software (for example, Filevine, Clio, Mycase). • Collect, verify, and document required personal, medical, and insurance information. • Submit approved demand packages to insurance adjusters. • Verify accuracy of financial information, including medical costs, out-of-pocket expenses, and insurance payments. • Communicate with insurance adjusters regarding coverage, liability, and demand submissions. • Prepare complete demand packages for attorney review. • Adjust demand packages based on attorney direction and coverage limits. • Manage approximately 45–50 calls per week and 200+ emails/messages per week. • Conduct consistent follow-up outreach based on the stage of each case.

🎯 Requirements

• Strong attention to detail. • Excellent organizational skills. • Ability to work independently and remain self‑driven. • Strong English communication skills (written and verbal). • Ability to follow structured, established processes. • Comfort handling confidential and sensitive information. • Experience with Microsoft Excel. • Ability to maintain professionalism in high‑stress situations. • Collaborative and team‑oriented mindset.

🏖️ Benefits

• Competitive salary. • Paid Time Off. • Bonuses. • 100% remote/home-based position. • Full-time, long-term career opportunities. • Parental Leave. • Professional development and training. • Dedicated team support. • Alignment with our clients' core values.