Criminal Appeals Intake & Scheduling Coordinator

🔥 17 hours ago

🌐 Honduras, El Salvador, +5 more countries – Remote

🇭🇳 Honduras – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇨🇱 Chile – Remote 🇦🇷 Argentina – Remote 🇵🇪 Peru – Remote 🇲🇽 Mexico – Remote

💵 $1.1k - $1.2k / month

⏰ Full Time

🟢 Junior

✨ Intake Coordinator

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 21 days.
• 77 open roles for a team of 138.

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Coordinate consultations and calls with correctional facilities • Send intake forms and required documentation • Follow up with prospective clients after initial inquiries • Process payments through LawPay • Schedule consultations and maintain attorney calendars • Support the legal team with administrative and client service tasks • Collect payments for consultations, case reviews, and representation agreements • Qualify incoming leads and evaluate potential client needs • Perform receptionist and front line client intake duties • Ensure accurate documentation of client interactions and next steps • Track lead activity and intake progress within the CRM • Maintain ongoing communication with prospective clients and inmates

🎯 Requirements

• 1 year of experience working as an intake specialist • Lead qualification experience • Excellent customer service skills • Strong verbal and written communication in both English and Spanish • Tech-savvy and adaptable • Ability to learn new systems quickly • Strong follow up and relationship building skills • Scheduling and calendar management experience • Payment collection experience • Comfortable discussing services and payment options with prospective clients • Attention to detail • Organizational skills • Professional phone etiquette • Ability to multitask effectively • Clio and LawPay experience preferred • Clear and professional speaking voice • Remote, Eastern Standard Time (EST) • Monday to Friday availability • Moderate call volume (6-15 calls per day) • Experience with Clio Grow, Clio Manage, Cadence Consult, RingCentral, Google Workspace, and Law Pay

🏖️ Benefits

• Remote job opportunity • Great Place to Work Certification company culture

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