Immigration Intake and Client Relations Specialist I

🔥 1 hour ago

🌐 Honduras, El Salvador, +5 more countries – Remote

🇭🇳 Honduras – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇨🇱 Chile – Remote 🇦🇷 Argentina – Remote 🇵🇪 Peru – Remote 🇲🇽 Mexico – Remote

💵 $1.1k - $1.2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Intake Specialist

👻 Ghost score 19%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Communicate with prospective clients regarding services, consultations, and next steps • Follow all firm intake procedures and lead management protocols • Gather, organize, and review client information for intake purposes • Assist with immigration application preparation and related documentation • Conduct follow up activities with leads to maximize consultation attendance and conversion opportunities • Make approximately 60 or more outbound calls per day to prospective clients • Enter, update, and maintain accurate lead information within the CRM • Respond to and qualify incoming leads professionally and efficiently • Schedule consultations and appointments for prospective clients • Deliver a professional and positive experience throughout the client intake process • Support the legal team with administrative intake related tasks as needed • Coordinate appointment availability and maintain calendar accuracy • Maintain confidentiality of sensitive client information • Ensure all client interactions are documented appropriately

🎯 Requirements

• Bilingual proficiency in English and Spanish is required • Immigration law experience is required • Previous experience in a legal environment is strongly preferred • Experience as an Intake Specialist, Legal Intake Specialist, Receptionist, Front Desk Representative, or similar client facing role is preferred • Experience assisting with immigration applications and legal documentation is highly preferred • Comfortable making and receiving a high volume of calls daily, with a primary focus on outbound communication • Strong ability to follow established CRM processes and lead management procedures • Excellent verbal and written communication skills • Work Schedule: 9:00 AM - 6:00 PM. Monday through Friday • Time Zone: CST • Software and Tools: CRM systems, VoIP platforms, email platforms, calendar management tools • Ability to multitask, prioritize responsibilities, and maintain attention to detail in a fast-paced environment