Intake Specialist – Legal Administrative Intake Coordinator

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October 10

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Job Duck

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HR Tech • Recruitment • B2B

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

201 - 500 employees

👥 HR Tech

🎯 Recruiter

🤝 B2B

📋 Description

• Answer and professionally route incoming phone calls • Conduct intake calls to collect critical client information • Accurately input client data into Clio and Excel spreadsheets • Coordinate with internal staff to support ongoing cases • Provide general administrative assistance as needed • Maintain organization of records and follow up on pending items • Ensure client inquiries are addressed promptly and courteously

🎯 Requirements

• 1-2 years of experience in client intake or administrative support preferred • Strong verbal and written communication skills • Ability to multi-task and prioritize efficiently • Comfort with technology and CRM systems, particularly Clio Software • CRM: Clio • VoIP: RingCentral • Internal Communication: Teams • Email and Calendar: Outlook • Other Tools: Google Sheets, Microsoft 360

🏖️ Benefits

• Competitive salary. • Paid Time Off and holiday pay (where applicable). • Annual Bonuses. • 100% remote/home-based position. • Full-time, long-term career opportunities. • Parental Leave. • Professional development and training. • Dedicated team support. • Alignment with our clients' core values.