
HR Tech • Recruitment • B2B
Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.
November 15
🇿🇦 South Africa – Remote
💵 $1k - $1.1k / month
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧑🏫 Bookkeeping and Clerks
🚫👨🎓 No degree required

HR Tech • Recruitment • B2B
Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.
• Identify opportunities to improve billing workflows and propose practical solutions. • Protect client confidentiality and adhere to firm procedures at all times. • Manage calendars related to billing cycles, payment commitments, and follow ups. • Assist with scheduling and sending invitations for virtual meetings and ensure participants can join successfully. • Listen attentively to sensitive or lengthy inquiries and communicate eligibility or declines tactfully. • Ensure all time entries are complete, properly coded, and submitted before deadlines. • Triage calls, take clear messages, and route matters to the appropriate team member. • Handle approximately 7 to 10 incoming calls per day with professionalism and empathy. • Maintain accurate billing files, supporting documents, and audit ready records. • Coordinate with the external accountant to deliver month end billing data and resolve open items. • Review billing and time entry reports to identify discrepancies and initiate timely corrections. • Reconcile payments, retainers, refunds, and trust movements against accounting records with zero tolerance for errors. • Monitor accounts receivable, follow up on outstanding balances, and document collections activity. • Prepare, issue, and track client invoices in alignment with the firm’s billing policies and timelines.
• 2-3 years of experience as a Billing Assistant and Intake Specialist • Experience in a legal, professional services, or accounting environment. • Advanced English only. • Reliable computer, headset, and stable internet connection suitable for VoIP and video meetings.
• Competitive salary • Paid Time Off and holiday pay (where applicable) • Annual Bonuses • 100% remote/home-based position • Full-time, long-term career opportunities • Parental Leave • Professional development and training • Dedicated team support • Alignment with our clients' core values
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