Legal Intake Specialist

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Follow up with prospective and existing clients when needed • Manage calendars and coordinate appointments • Schedule consultations and meetings for the legal team • Qualify leads based on established criteria • Conduct client intake and gather relevant information accurately • Answer incoming calls from prospective and existing clients • Support administrative and client communication tasks as assigned • Provide exceptional customer service throughout the intake process • Maintain accurate client records and updates within company systems • Send questionnaires and intake forms to clients

🎯 Requirements

• Remote position • Timezone: EST • Schedule: 8:30 a.m. to 5:00 p.m. EST • Previous intake, customer service, client support, or administrative experience preferred • Strong verbal and written English communication skills required • Ability to manage time-sensitive tasks and work efficiently in a fast-paced environment • Must be highly organized and detail-oriented • Ability to learn new systems and processes quickly • Software and Tools Required: 3CX, MyCase, Zoom

🏖️ Benefits

• Competitive salary. • Paid Time Off. • Bonuses. • 100% remote/home-based position. • Full-time, long-term career opportunities. • Parental Leave. • Professional development and training. • Dedicated team support. • Alignment with our clients' core values.