Personal Injury Case Handling Specialist

🔥 0 minutes ago

🌐 Chile, Mexico, +5 more countries – Remote

🇨🇱 Chile – Remote 🇲🇽 Mexico – Remote 🇭🇳 Honduras – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇦🇷 Argentina – Remote 🇵🇪 Peru – Remote

💵 $1.2k - $1.3k / month

⏰ Full Time

🟢 Junior

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Handle medical reductions and coordinate with medical providers and lienholders • Manage personal injury cases from intake through resolution • Monitor case deadlines, treatment progress, and follow-up activities • Prepare and customize spoliation letters based on case-specific needs • Draft legal documents and case-related correspondence • Communicate with clients via phone, email, and text, providing case updates and guidance • Maintain communication with insurance adjusters and other stakeholders • Request and review medical records, bills, police reports, and insurance documentation • Verify health insurance coverage and identify applicable benefits • Draft subrogation letters and manage subrogation-related matters • Take ownership of assigned cases and work effectively with minimal supervision • Identify and resolve case issues proactively to ensure timely progression • Collaborate with attorneys and team members to support pre-litigation and litigation matters • Maintain accurate case files, records, and case notes • Deliver exceptional client service and maintain positive client relationships • Support settlement and case resolution efforts by ensuring all documentation is complete • Manage multiple cases simultaneously while maintaining accuracy and attention to detail

🎯 Requirements

• 1-2 years of experience working as a case manager • Experience with U.S. personal injury law is a MUST • A Bachelor's Degree in Law is REQUIRED • Excellent written and verbal communication skills in both English and Spanish • Strong legal knowledge of personal injury processes • Strong subrogation experience, including drafting, preparing, and managing subrogation letters • Experience handling medical reductions and negotiating with medical providers when appropriate • Proven ability to independently manage case management responsibilities from intake through resolution • Experience preparing and managing spoliation letters, with the ability to customize each letter based on the specific facts and circumstances of a case • High level of attention to detail, particularly when reviewing case documentation, records, and correspondence • Client-focused mindset with strong interpersonal skills • Proactive, self-motivated, and capable of working independently with minimal supervision • Strong organizational and time management skills • Ability to follow up consistently and ensure case progression • Ability to manage multiple matters simultaneously while maintaining accuracy and meeting deadlines • Confidence working under pressure and effectively prioritizing competing responsibilities • Adaptability and willingness to learn new tools and processes • Strong work ethic, sound judgment, and commitment to case completion • Ability to build rapport and maintain positive client relationships • Remote, Eastern Standard Time (EST) • Monday to Friday • Moderate call volume (6-15 calls per day) • CRM: FileVine (REQUIRED) • English and Spanish

🏖️ Benefits

• Remote work opportunity • Great Place to Work Certification environment