PI Case Support Specialist

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Help maintain a positive, organized, and client-centered experience • Ensure timely follow-ups, task completion, and case progression • Prepare and send monthly client communication campaigns • Support outreach efforts by posting content on social media platforms • Conduct client intake processes and accurately gather information • Answer incoming calls and provide professional assistance to clients • Manage calendars, emails, and client communications efficiently • Maintain accurate and organized case records within internal systems • Assist attorneys with case-related administrative and coordination tasks • Communicate with clients to provide updates and ongoing support throughout personal injury cases

🎯 Requirements

• Experience in personal injury, legal support, or case coordination preferred • Professional communication skills • Client-focused mindset • Strong attention to detail • Problem-solving ability • Excellent organizational skills • Time management and prioritization • Accountability and dependability • Process adherence and task execution • Sense of urgency and responsiveness • Adaptability in fast-paced environments • Team collaboration skills • Case management coordination

🏖️ Benefits

• Competitive salary. • Paid Time Off. • Bonuses. • 100% remote/home-based position. • Full-time, long-term career opportunities. • Parental Leave. • Professional development and training. • Dedicated team support. • Alignment with our clients' core values.