Virtual Legal Receptionist

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Provide general information regarding the firm and its services • Answer and manage incoming phone calls professionally and promptly • Ensure all callers receive a positive and professional experience • Support daily administrative and communication needs as assigned • Assist with translation during meetings when necessary • Schedule and coordinate appointments as needed • Transfer calls to the appropriate attorneys, paralegals, or departments • Serve as the first point of contact for clients, prospective clients, and business partners • Follow up with individuals who miss scheduled appointments

🎯 Requirements

• 1 year of experience working as a virtual receptionist or providing virtual administrative assistance (preferably inside a law firm) • Excellent verbal and written communication skills in both English and Spanish • Professional and courteous phone etiquette • Friendly and welcoming demeanor • Strong customer service and interpersonal skills • Ability to build rapport quickly with callers and clients • Excellent organizational and multitasking abilities • Strong attention to detail • Ability to remain calm and professional in high volume environments • Effective problem solving skills • Time management and prioritization abilities • Dependability and accountability • Adaptability and flexibility • Ability to work independently and collaboratively • Strong data entry and administrative skills

🏖️ Benefits

• Competitive salary. • Paid Time Off. • Bonuses. • 100% remote/home-based position. • Full-time, long-term career opportunities. • Parental Leave. • Professional development and training. • Dedicated team support. • Alignment with our clients' core values.