Virtual Personal Injury Case Manager

🔥 15 hours ago

🌐 Chile, Mexico, +5 more countries – Remote

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💵 $1.2k - $1.3k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 20%

infoinfo

🗣️🇪🇸 Spanish Required

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Job Duck

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Manage personal injury cases from initial client intake through settlement or resolution • Keep attorneys and the legal team informed of important case developments • Draft correspondence, emails, and legal documents • Organize settlement documents and assist with case closing activities • Calculate and document firm expenses as cases approach settlement • Maintain records of outstanding liens and related correspondence • Obtain supporting information and documentation from clients and third parties • Gather documents and information required for discovery responses • Assist attorneys with preparing and responding to discovery • Review and organize medical records and identify relevant information • File and manage no-fault and liability insurance claims • Follow up with clients, medical providers, insurance carriers, courts, and other parties • Track discovery deadlines and outstanding items • Prepare Bills of Particulars, Uniform Interrogatories, Demands for Production of Documents, Combined Demands, and other discovery requests and responses • Track clients’ medical treatment and appointments • Request medical records, medical bills, lien information, and related documentation • Maintain accurate records of insurance communications and claim activity • Prepare and submit insurance applications, forms, and supporting documentation • Communicate professionally and empathetically with clients • Support client intake and onboarding • Provide litigation and case preparation support to attorneys • Identify gaps or inconsistencies in medical documentation • Monitor treatment progress and follow up on records, bills, and documentation • Assist clients with scheduling and coordinating medical appointments • Communicate with insurance carriers regarding claim status, documentation, unpaid medical bills, denied bills, and coverage issues • Identify missing information and incomplete case tasks, and conduct proactive follow-ups • Maintain complete, accurate, and organized electronic case files • Perform additional paralegal, legal administrative, and case support responsibilities as assigned

🎯 Requirements

• Prior experience as a Paralegal, Legal Assistant, Case Manager, or similar professional within a personal injury law firm is required • Experience supporting personal injury cases from intake through settlement or resolution is required • Experience working with medical records, medical bills, medical documentation, healthcare providers, and insurance carriers is required • Familiarity with no-fault claims, liability claims, discovery, and litigation documents is required • Strong written and verbal English communication skills are required • Experience with New York personal injury law, litigation, discovery, and insurance procedures is preferred • Experience supporting matters involving motor vehicle accidents, pedestrian accidents, construction accidents, premises liability, or other negligence claims is preferred • Comfortable working independently in a remote environment and handling confidential legal, medical, and client information professionally • English and Spanish listed under Languages • Ability to manage multiple priorities • Strong attention to detail, organization, time management, accuracy, dependability, proactive follow-through, independent problem-solving, professional judgment, adaptability, empathetic communication, collaboration, and remote work proficiency

🏖️ Benefits

• Remote job opportunity • Great Place to Work Certification environment

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