JobHome
B2B • SaaS • Enterprise
<JobHome> JobHome is a Brazilian customer service and contact-center company that provides managed call center services, omnichannel and hybrid AI+human customer experience solutions, self-service automation, and a cloud-based management and monitoring platform. They offer help desk, tele-sales/SDR, post-sales support, performance marketing and e-commerce services, and infrastructure for secure, scalable operations, serving large enterprise clients across multiple industries.
Agente de Atendimento – Suporte Técnico Eletrônico
Job not on LinkedIn
October 29
🗣️🇧🇷🇵🇹 Portuguese Required
JobHome
B2B • SaaS • Enterprise
<JobHome> JobHome is a Brazilian customer service and contact-center company that provides managed call center services, omnichannel and hybrid AI+human customer experience solutions, self-service automation, and a cloud-based management and monitoring platform. They offer help desk, tele-sales/SDR, post-sales support, performance marketing and e-commerce services, and infrastructure for secure, scalable operations, serving large enterprise clients across multiple industries.
📋 Description
• Prestar suporte técnico aos clientes via chat, WhatsApp e e-mail • Realizar atendimentos simultâneos com foco em resolução • Orientar sobre redes e conexões Wi-Fi • Registrar os atendimentos e tratativas em sistema • Assegurar uma experiência positiva e eficiente ao cliente
🎯 Requirements
• Conhecimento técnico em redes e Wi-Fi • Experiência com atendimento ao cliente por chat, WhatsApp e e-mail • Ensino superior completo, cursando ou trancado • Experiência em call center
🏖️ Benefits
• Vale-alimentação: R$ 352,00/mês • Vaga 100% Home Office (após adaptação presencial) • Day Off • GymPass • Notebook de trabalho fornecido • Assistência médica (Amil) • Assistência odontológica gratuita • Seguro de vida + auxílio funeral • Plano de carreira • Acesso ao Sesc • Parcerias acadêmicas (Anhembi Morumbi, São Judas Tadeu) • Programa de capacitação e treinamento
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