American Cancer Society
Charity • Healthcare Insurance • Non-profit
American Cancer Society is a leading cancer-fighting organization dedicated to improving the lives of people with cancer and their families through advocacy, research, and patient support. Founded in 1913 by volunteers, it remains committed to its mission of ending cancer as we know it, for everyone. The organization impacts over 55 million lives annually by offering diverse career opportunities in various disciplines and maintaining a strong focus on diversity, equity, and inclusion. Through programs like Hope Lodge and a 24/7 cancer helpline, American Cancer Society provides crucial support and information to those affected by cancer. It is also known for its public policy advocacy through the Cancer Action Network, making significant strides in cancer prevention, detection, treatment, and survival.
Cancer Support Specialist
November 25
🌵 Arizona – Remote
🥔 Idaho – Remote
+1 more states
💵 $19 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required
American Cancer Society
Charity • Healthcare Insurance • Non-profit
American Cancer Society is a leading cancer-fighting organization dedicated to improving the lives of people with cancer and their families through advocacy, research, and patient support. Founded in 1913 by volunteers, it remains committed to its mission of ending cancer as we know it, for everyone. The organization impacts over 55 million lives annually by offering diverse career opportunities in various disciplines and maintaining a strong focus on diversity, equity, and inclusion. Through programs like Hope Lodge and a 24/7 cancer helpline, American Cancer Society provides crucial support and information to those affected by cancer. It is also known for its public policy advocacy through the Cancer Action Network, making significant strides in cancer prevention, detection, treatment, and survival.
📋 Description
• Connect individuals with American Cancer Society programs • Respond to inquiries across multiple channels (phone, email, chat, SMS) • Provide information on ACS programs and cancer-related resources • Meet established performance goals and metrics • Manage a regular caseload of new and ongoing cases
🎯 Requirements
• High School Diploma or Equivalent • Minimum 1 year contact center and/or customer service experience • Work from home experience preferred • Strong verbal and written communication skills • Bilingual skills (Spanish/English) desirable • Proficiency in Microsoft Office Products (Excel, PowerPoint, Teams, etc.) • Typing proficiency of 40 words per minute
🏖️ Benefits
• Paid time off • Medical benefits • Dental benefits • Retirement benefits • Wellness programs • Professional development programs
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