Regional Community and Movement Manager

Job not on LinkedIn

🔥 13 hours ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 21 days.
• No salary listed.

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matteria

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📣 Marketing

🎯 Recruiter

Consulting • Marketing • Recruitment

matteria is a talent consulting firm that specializes in recruiting for the impact, sustainability, and entrepreneurship sectors. They focus on aligning organizations with professionals who share their commitment to positive economic, social, and environmental impact. matteria operates globally, offering job opportunities in impact-driven companies and organizations across Latin America, North America, and Europe. Their personalized guidance throughout the hiring process ensures that both the organization's and candidate's goals and values are properly aligned. matteria has successfully placed professionals in roles across various industries and sectors, boasting over 1,300 successful placements and connections with 550 clients.

📋 Description

• Define the regional Community and Movement strategy, including value proposition, segmentation, and priorities • Lead the post-certification experience from welcome and onboarding through activation, participation, and ongoing support • Design and implement retention and relationship management strategies to support recertification • Maintain strategic relationships with executives of large companies and leaders of micro, small, and medium-sized enterprises • Build partnerships among companies, institutions, and partners for learning, collaboration, business connections, and impact projects • Design and coordinate regional community and collective action initiatives • Oversee gatherings and strategic events, including budgets, timelines, and external vendors • Define and monitor NPS, participation, engagement, inactivity, satisfaction, and disengagement or recertification risk using CRM tools and evidence • Lead the Community and Movement team and coordinate execution with Country Managers, Standards and Growth, Marketing, Communications, and other regional departments

🎯 Requirements

• Professional degree in social sciences, business administration, communications, public policy, or related fields relevant to managing communities and ecosystems • More than 6 to 8 years of senior-level experience leading community programs, membership networks, business ecosystems, or B2B Customer Success strategies • Experience building relationships with companies of different sizes and industries, including engagement with executives and managers of significant corporate accounts • Evidence of designing and implementing value proposition, member experience, engagement, and retention strategies, with observable results in satisfaction or participation • Experience leading teams and coordinating programs or priorities in regional, international, or matrix structures • Multi-stakeholder coordination and collective action are valued • Knowledge of community and membership strategies, including segmentation, value proposition, member experience, onboarding, participation, and post-certification support • Knowledge of relationship management for B Corporation continuity and recertification, in coordination with the Standards team • Ability to define and monitor NPS, engagement, satisfaction, inactivity, retention, and disengagement risk using CRM systems and data analysis • Experience developing partnerships, learning programs, collaborative networks, events, and impact projects • Native Spanish • Advanced English • Portuguese desirable • Availability for domestic and international travel and work across different time zones • Candidate must reside in Mexico

🏖️ Benefits

• Participation in regional collective action and economic transformation initiatives • Leadership of a regional strategy with an impact across multiple countries • Opportunity to design the value proposition and experience model for a business community • Collaboration with companies, partners, academia, civil society, and public institutions • Working with functional and country teams in an international, multi-country environment

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