Workforce and Community Education
51 - 200 employees
Founded 1971
📚 Education
Education • Training
Workforce and Community Education is a division that offers a wide range of degree and certification programs, including in areas such as teaching, business, healthcare, social sciences, engineering, and arts. It focuses on training and education, providing opportunities for personal and professional development through online and in-person courses. The programs cater to a diverse population, including military veterans and their families, aiming to enhance skills and career opportunities in various fields.
Associate Director, Product Experience
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🔥 0 minutes ago
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Workforce and Community Education
51 - 200 employees
Founded 1971
📚 Education
Education • Training
Workforce and Community Education is a division that offers a wide range of degree and certification programs, including in areas such as teaching, business, healthcare, social sciences, engineering, and arts. It focuses on training and education, providing opportunities for personal and professional development through online and in-person courses. The programs cater to a diverse population, including military veterans and their families, aiming to enhance skills and career opportunities in various fields.
📋 Description
• Own day-to-day optimization, testing, and experience QA of core digital experiences. • Ensure experiences are functioning as intended and aligned to UX standards. • Define and drive A/B testing and experimentation opportunities. • Lead the optimization of end-to-end user journeys across web, CRM, and enrollment touchpoints. • Identify and address journey-level friction points and gaps.
🎯 Requirements
• Bachelor’s degree in design, human-computer interaction, or a related field. • 7+ years of experience in digital experience, product strategy, personalization, or innovation roles. • Proven experience partnering closely with CRM and marketing automation teams. • Strong understanding of lifecycle journeys, triggers, segmentation, and user signals. • Demonstrated experience driving personalization and experience intelligence. • Strong experience and performance orientation.
🏖️ Benefits
• comprehensive well-being benefits for you and your family
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