Call Center Agent

Job not on LinkedIn

🕒 March 20

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Jobs for Humanity

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

🤝 B2B

📚 Education

🎯 Recruiter

B2B • Education • Recruitment

Jobs for Humanity is an organization dedicated to promoting diversity and inclusion in the workforce by connecting underrepresented job seekers with employers. They focus on providing resources and training to enhance the hiring experience for individuals from marginalized groups, including those with disabilities, veterans, and minority communities. By facilitating equitable job opportunities, Jobs for Humanity aims to unlock untapped potential in the job market and foster inclusive hiring practices.

📋 Description

• Manage inbound and outbound customer calls • Handle inquiries and provide appropriate solutions • Accurately document interactions and follow company scripts • Maintain professionalism and a distraction-free workspace

🎯 Requirements

• Strong verbal and written communication skills • Basic computer proficiency • Fluent in English • Dependable, eager to learn, and open to feedback • Must maintain perfect attendance during the initial training period (approximately 2 weeks) • Technical Setup Laptop Requirements: Windows: 8GB RAM, Intel Core i5 (4 cores) or higher, 2.0GHz+ • Mac: 8GB RAM, macOS Catalina or Big Sur (M1 chip supported), 2.0GHz+ • Audio Equipment: Wired USB headset with a built-in microphone (wireless or Bluetooth headsets are not permitted) • Internet Connection: Wired LTE router using a SIM card and connected by cable Wi-Fi or mobile hotspots will not be accepted

🏖️ Benefits

• Participate in two annual company events