Advanced Program Manager

🔥 12 hours ago

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Logo of Johnson & Johnson

Johnson & Johnson

10,000+ employees

💊 Pharmaceuticals

🧬 Biotechnology

🧘 Wellness

Pharmaceuticals • Biotechnology • Wellness

<Johnson & Johnson> is a global healthcare company that researches, develops, manufactures and markets pharmaceuticals, medical devices and consumer health products. The company focuses on innovative medicines and therapies across oncology, immunology, neuroscience and cardiopulmonary areas, and develops MedTech solutions in cardiovascular, orthopaedics, surgery and vision. Johnson & Johnson also engages in health & wellness education, large-scale manufacturing, investor activities and global social-impact initiatives.

📋 Description

• Manage, coach, and develop the Advanced Program Specialist team, including all Advanced Program Specialists (APSRs), while reinforcing execution, accountability, and performance across markets • In partnership with Clinical Sales and Capital Sales teams, engage key stakeholders to define program goals, success metrics, and adoption strategies • Partner with Field Service Engineering and hospital staff to ensure operational readiness for program launch, including OR setup and workflow integration • Coordinate and support all clinical and operational readiness activities required to support safe and effective program implementation • Support comprehensive training strategies for surgeons, clinical staff, and support teams, including coordination of required educational activities and post-training activities to drive competency, confidence, and sustained adoption • Drive technology adoption by maintaining a consistent and visible clinical presence during the initial learning curve, including attendance at all early cases to provide real-time guidance, coordination, and problem-solving • Utilize change management principles to align stakeholders, overcome barriers to adoption, and drive program engagement across teams • Generate and communicate clear proof points demonstrating program value, clinical impact, and operational success • Capture and standardize best practices to support scalable program development and deployment across hospitals and health systems • Build and maintain strong relationships with key opinion leaders, healthcare professionals, and relevant stakeholders to support program growth and advocacy • Support identification, development, and management of proctor networks to enable training and adoption at scale • Partner with cross-functional teams to support medical education strategy and broader training initiatives as needed • Ensure compliance with all regulatory, quality, and organizational requirements across program activities • Support continuous improvement by measuring and evaluating the effectiveness of training programs and overall program performance

🎯 Requirements

• A minimum of a bachelor’s degree • People leadership, team lead, mentoring, or field coaching experience preferred; candidates with demonstrated ability to lead through influence may also be considered • Relevant healthcare or medtech experience required; experience in complex capital, surgical, or robotics environments preferred • Demonstrated ability to execute independently in the field and support a high workload across multiple programs, accounts, and stakeholders • Demonstrated ability to learn and communicate technical product as well as clinical knowledge of disease states to physicians and economic buyers is a must. • The ability to travel extensively up to 75%, including overnight travel within the assigned territory is a must for the role. • Required to work in a hospital, ASC setting, attending live patient cases as when required as part of the job and wear necessary protective gear (i.e. lead aprons, masks, etc.). • Self-starter who performs well with autonomy and problem solver who can think critically in high pressure environments. • Works well with the team and frequently shares sales strategies key learning with sales management and with peers. • Receptive to constructive feedback and collaborates and works well within a matrix team environment. • Proven ability to articulate customer needs and feedback to the entire organization as needed. • Must be highly organized with the ability to manage multiple projects/tasks simultaneously and effectively prioritize projects and tasks. • Ability to communicate at a high level and high frequency level on a daily basis with sales management and the broader organization. • Ability to work in a regulated environment in compliance to ISO 13485 and 21 CFR 820.

🏖️ Benefits

• Vacation –120 hours per calendar year • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year • Holiday pay, including Floating Holidays –13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year

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