Supervisor, Learning Operations

Job not on LinkedIn

🔥 16 hours ago

🌵 Arizona, Florida, +4 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

💵 $94k - $151.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Johnson & Johnson

WebsiteLinkedInAll Job Openings

10,000+ employees

💊 Pharmaceuticals

🧬 Biotechnology

🧘 Wellness

Pharmaceuticals • Biotechnology • Wellness

<Johnson & Johnson> is a global healthcare company that researches, develops, manufactures and markets pharmaceuticals, medical devices and consumer health products. The company focuses on innovative medicines and therapies across oncology, immunology, neuroscience and cardiopulmonary areas, and develops MedTech solutions in cardiovascular, orthopaedics, surgery and vision. Johnson & Johnson also engages in health & wellness education, large-scale manufacturing, investor activities and global social-impact initiatives.

📋 Description

• Oversee daily learning operations activities, including training schedule inputs, enrollments, completions, certifications, and LMS data accuracy. • Ensure training plans and calendars are operationally supported and executed on time. • Maintain accurate learning records, training catalogs, and documentation to support audit readiness. • Support onboarding, recurring training and priority initiatives by ensuring operational coordination and readiness. • Identify and resolve issues related to data integrity, timelines, and learning administration. • Partner with Quality and Compliance to ensure learning records and reporting meet regulatory and internal standards. • Directly manage a team of Learning Facilitators to include goal setting, work prioritization, coaching, and performance feedback. • Support team development by providing clear expectations, ongoing feedback, and opportunities to build program management and communication capabilities. • Assign and prioritize work to ensure accuracy, timeliness, and adherence to learning operations standards. • Support onboarding and ongoing development of team members. • Conduct regular check-ins, feedback discussions, and performance evaluations. • Foster collaboration and accountability within the team and across cross functional partners. • Serve as a key point of coordination between Learning Operations, Instructional Designers and PSC partners on operational timelines and readiness. • Support development and consistent application of learning operations, SOPs, tools, and job aids. • Compile and deliver learning operations, metrics, reports, and status updates to leadership. • Gather feedback from stakeholders to identify opportunities for process improvements. • Recommend workflow, system, or process changes to improve efficiency and reduce operational risk. • Up to 10% travel may be required. • Other duties as assigned.

🎯 Requirements

• A minimum of 5 years of experience in learning operations, training coordination or program operations. • A minimum of 3 years of experience supervising or leading teams. • Well versed in MS Office Products (Teams, SharePoint, MS Word, PPT, Excel, etc.) • Demonstrated experience managing high-volume, detail-oriented operational work. • Strong organizational, planning, and problem-solving skills. • Ability to operate effectively in a fast-paced, operational environment.

🏖️ Benefits

• Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). • Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: • Vacation –120 hours per calendar year • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year • Holiday pay, including Floating Holidays –13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year