Senior Product Manager, AI Receptionist

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🔥 11 minutes ago

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Boulevard

201 - 500 employees

☁️ SaaS

💄 Beauty

🧘 Wellness

SaaS • Beauty • Wellness

Boulevard is a leading client experience platform designed for appointment-based, self-care businesses such as medspas, salons, spas, barbershops, and nail salons. With a focus on enhancing customer engagement and business efficiency, Boulevard offers a comprehensive suite of solutions including self-booking, client profiles, loyalty programs, payment systems, and marketing tools. The platform supports over 30,000 self-care professionals by streamlining scheduling, reports, and point-of-sale operations. Boulevard aims to elevate the self-care experience through innovative technology, empowering practitioners and delighting clients alike.

📋 Description

• Own the AI Receptionist product end-to-end, setting the vision, roadmap, and success criteria. • Define great AI-powered client communication and develop seamless client interactions. • Drive adoption and outcomes, focusing on revenue, adoption, and retention. • Represent the customer, understanding their communication management needs.

🎯 Requirements

• 5–8 years in product management with experience in B2B2C or both B2C and B2B environments. • Experience shipping AI-powered products. • LLM fluency and familiarity with prompt design. • Strong voice-of-customer instincts and data fluency. • Cross-functional leadership and clear communication skills.

🏖️ Benefits

• 401(k) match plus dental, medical, vision, and life insurance. • Flexible vacation day policy. • Fully remote work with a monthly work from home stipend. • Family planning resources and specialized support programs. • Equity opportunities.

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