Judge.me
eCommerce • SaaS
Judge. me is a leading reviews app that integrates seamlessly with platforms like Shopify, WooCommerce, BigCommerce, and more. It offers features such as customizable review widgets, automated review collection, and multichannel sharing to enhance customer engagement and boost online store conversions. With a user-friendly setup and affordable pricing, Judge. me supports unlimited review requests, photo and video reviews, and provides powerful SEO benefits by adding review stars and ratings to Google search and Google Shopping. The platform emphasizes easy integration with other apps and offers round-the-clock customer support to ensure continuous success for retailers worldwide.
Technical Customer Support – LATAM
Job not on LinkedIn
November 20
🗣️🇪🇸 Spanish Required
🗣️🇧🇷🇵🇹 Portuguese Required
Judge.me
eCommerce • SaaS
Judge. me is a leading reviews app that integrates seamlessly with platforms like Shopify, WooCommerce, BigCommerce, and more. It offers features such as customizable review widgets, automated review collection, and multichannel sharing to enhance customer engagement and boost online store conversions. With a user-friendly setup and affordable pricing, Judge. me supports unlimited review requests, photo and video reviews, and provides powerful SEO benefits by adding review stars and ratings to Google search and Google Shopping. The platform emphasizes easy integration with other apps and offers round-the-clock customer support to ensure continuous success for retailers worldwide.
📋 Description
• Provide installation/onboarding for new users • Provide "omnichannel" support (chat, emails, social media, and forum) • Solve technical issues (or prepare them to be done by our developers) • Answer questions about the app features and settings • Improve our users’ stores by fine-tuning settings and/or customizations • Be compassionate about our users’ problems, goals, and desires
🎯 Requirements
• English, Spanish, Portuguese (all 3 skills) • English proficiency is a must - please submit your CV in English • Technical skills: CSS, HTML, Javascript (beginners accepted) • Minimum technical requirements: • Internet speed of 10Mb/s download and 10Mb/s upload • Intel Core i5 (10th generation or later) or AMD Ryzen 5 (3000 series or later) • 8GB RAM • 256 GB SSD • Latest version of Chrome, Firefox, Safari, or Edge • Windows 10 or macOS Catalina • Up-to-date antivirus (You will be provided one) • Webcam and Microphone (or a headset): For clear communication, video conferencing, and virtual meetings. • A smartphone usable for two-factor authentication. • Optional but preferred: Prior work experience in technical or customer-facing jobs (online or offline) is a big plus • Experience in e-commerce platforms or with Javascript, Liquid, and WordPress would also be great.
🏖️ Benefits
• No overtime and you will be working from home • Open work-environment. Ideas and feedback are welcome and appreciated.
Apply Now