Customer Service Agent

Job not on LinkedIn

🔥 30 minutes ago

🌐 Portugal, Greece – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇩🇪 German Required

Where this job comes from

Posted on Julie & Julie's careers page, not through a job board

First seen by Remote Rocketship 30 minutes ago

Logo of Julie & Julie

Julie & Julie

2 - 10 employees

Founded 2018

👥 B2C

🏨 Hospitality

B2C • Hospitality

Julie & Julie is a professional piano-and-vocal music duo based in Liège, Belgium. They perform live for weddings, private and public events, and produce related videos; their website emphasizes elegance, quality, and serene event experiences. Contact and social links (Instagram) are provided, and they position themselves for ceremonies and event entertainment.

📋 Description

• Provide support and assistance to customers worldwide • Respond to customer inquiries via email, phone, and chat • Assist in resolving customer issues and provide practical solutions • Document and follow up on customer inquiries and issues in the CRM system • Work closely with other departments to ensure customer satisfaction • Actively contribute to improving service processes based on customer feedback

🎯 Requirements

• No prior professional experience required • Excellent verbal and written communication skills • Ability to work effectively in a multicultural and virtual team environment • Basic knowledge of CRM systems is an advantage • Strong problem-solving skills and a proactive approach • Strong customer focus and commitment to service excellence • Willingness to begin a career in customer service

🏖️ Benefits

• Permanent employment with flexible working hours (full-time or part-time) • Remote work opportunities from Thessaloniki or Porto • Competitive salary • Ongoing training and development opportunities • Support from a growing international team • Opportunity to work in a dynamic, innovation-driven sector

Apply Now

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