Senior Quality Engineer

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JumpCloud

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

☁️ SaaS

🔐 Security

🏢 Enterprise

💰 $66M Series F on 2021-10

SaaS • Security • Enterprise

JumpCloud is a unified identity, device, and access management platform that helps organizations centrally manage and secure their IT infrastructure across multiple operating systems and devices. It provides comprehensive solutions for cross-platform device management, cloud-first directory services, Active Directory modernization, and hybrid work enablement. JumpCloud enhances security through features such as zero trust security, passwordless authentication, and multi-factor authentication. Its platform supports automated onboarding and offboarding, identity lifecycle management, conditional access, and compliance management. JumpCloud integrates with various HR systems and offers SaaS management, allowing companies to streamline IT operations and reduce complexity. Trusted by organizations worldwide, JumpCloud is recognized for its ability to unify and secure digital workplace environments efficiently and effectively.

📋 Description

• Own and lead quality efforts for significant product areas or cross-team initiatives, defining and driving execution of comprehensive test strategies (functional, integration, performance, and system testing). • Support developers in large initiatives to "shift quality left"—ensuring they can run acceptance tests locally and sharing techniques to improve how developers test and validate their own changes. • Develop, execute, and maintain complex automated test scripts (using Python, Pytest, TypeScript, etc.) alongside the development team to enforce collective ownership of quality. • Participate actively in Post-Incident Reviews (PIRs) and drive toward comprehensive solutions to prevent repeat incidents. • Plan and complete the Readiness Review testing sections for tasked initiatives, managing end-to-end acceptance and exploratory testing at the epic level. • Conduct complex debugging, including staging/production issue reproduction and root cause analysis, helping to troubleshoot issues even outside of your immediate team. • Partner with the Pillar Lead and Protectobot to identify and address technical gaps in test coverage, unblock framework issues, and implement AI-assisted testing efficiencies. • Mentor and coach QE 1s, QE 2s, and QE 3s, guiding them on advanced testing techniques, and act as a technical interviewer during hiring processes. • Evaluate risk vs. schedule, balancing comprehensive testing with rapid delivery timelines to optimize engineering velocity. • Collaborate with architects and development leads to ensure overall system testability and robustness.

🎯 Requirements

• 6-8 years of experience in test planning, automation framework utilization, and Agile collaboration, with a reputation for tackling hard problems. • Advanced proficiency in automation tools and programming languages (e.g., Python, Pytest, Playwright, TypeScript, JavaScript). • Deep experience with diverse testing methodologies, including performance, security, integration, and exploratory testing. • Proven ability to design and implement scalable, maintainable test automation solutions. • In-depth knowledge of CI/CD, deployment pipelines, and troubleshooting tools to support efficient release cycles. • Strong ability to identify when and how to escalate issues to ensure swift resolution. • Experience enabling development teams to manage their own testing and fostering a culture of collective quality ownership. • A collaborative, team-oriented mindset, displaying ownership of quality for epics and proactively identifying problems early. • Strong communication skills, thinking globally about customer needs and collaborating effectively across teams and hemispheres. • Proven ability to define and execute strategies for augmenting test coverage, strategically layering Unit Tests, Functional Tests, and Acceptance Tests across the full test automation pyramid.

🏖️ Benefits

• JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.