Senior Software Engineer, AI

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🕒 May 21

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Justworks

1001 - 5000 employees

Founded 2012

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

Justworks is a comprehensive HR platform that empowers small businesses by providing scalable solutions in HR management, payroll processing, and employee benefits. With a focus on simplifying administrative tasks, Justworks enables business owners to hire, manage, and grow their teams while ensuring compliance and offering human support for all HR needs.

📋 Description

• Design, build, and own core components of the agent platform, from the orchestration layer to the tool integrations connecting it to internal systems. • Build and evolve the capabilities layer: APIs, data access patterns, and service integrations for agents to execute operational workflows. • Architect the knowledge and memory infrastructure, allowing agents to retrieve the data and act across our systems. • Design and implement the trust and safety framework, including audit trails, human-in-the-loop controls, and guardrails for safe and auditable AI-driven operations. • Contribute to agent evaluation and testing infrastructure, defining how we measure accuracy, reliability, and regression across agent behaviors. • Partner directly with Operations to understand workflows, identify automation opportunities, and translate process knowledge into agent capabilities. • Mentor other engineers on the team as it grows.

🎯 Requirements

• Holds at least 5 years of backend systems engineering experience • Experience with AI/LLM agent platform development • API design & system integration experience • Must be product thinking • Must have experience with owning projects and be comfortable with self-direction

🏖️ Benefits

• wellness program offerings • company retreats

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