System and Process Project Manager

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KACE Company

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2021

Human Services Solutions • Public Safety • Data & Technology

KACE Company is a leader in delivering technology-enabled mission services and strategic advisory solutions focused on public safety and human services. They leverage data-powered insights to tackle complex challenges and empower professionals to make a real impact. KACE Company develops novel strategies and technology-enabled solutions that advance critical missions, particularly in addressing pressing issues such as public health crises and safety threats.

📋 Description

• Manage the functionality, performance, integration, security, and enhancement of the NamUs information system • Serve as the operational liaison between users, program staff, software engineers, and government stakeholders • Oversee the functionality, integration, and performance testing of the NamUs database, ensuring it meets programmatic requirements • Maintain a list of system enhancements and modifications for the database, conducts system audits to ensure adherence to policies and procedures, and monitors overall system performance • Track system functionality, assess user-reported issues, and provide recommendations for future enhancements, while serving as a liaison between internal teams, software engineers, and external agencies to align database capabilities with operational goals • Manage the sharing of information within the database, including review of FOIA requests, captures database metrics, and oversees database imports

🎯 Requirements

• Master’s Degree in Criminal Justice, Computer Science, or related field • Minimum 5 years' work experience in database management, system administration, or IT project management, preferably within a criminal justice, forensic, or public safety environment • Minimum 4 years’ work experience in functional and performance testing of database systems • Certification in Data Privacy or Information Security is highly desirable • In-depth knowledge of ISO standards and forensic QA protocols • Ability to conduct internal audits and manage corrective actions • Strong analytical and documentation skills • Understanding of regulatory compliance in forensic environments • Ability to train and guide staff on QA best practices • Excellent problem-solving and decision-making skills • Collaboration and communication across multidisciplinary teams

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities