Revenue Operations Administrator

🔥 14 hours ago

🌐 Panama, Guatemala – Remote

🇵🇦 Panama – Remote 🇬🇹 Guatemala – Remote

💵 $36k - $61k / year

⏰ Full Time

🟢 Junior

💹 Revenue Operations

🚫👨‍🎓 No degree required

👻 Ghost score 2%

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Kafene

WebsiteLinkedInAll Job Openings

51 - 200 employees

💸 Finance

💳 Fintech

💰 $18M Series B on 2022-09

Finance • Fintech

Kafene is a company specializing in flexible lease-to-own (LTO) programs that help merchants and consumers from all credit profiles. They offer personalized pricing by tailoring leases to each customer's risk profile and provide innovative application processes that approve customers regardless of their credit history. Kafene integrates with point-of-sale systems to facilitate seamless transactions and offers diverse payment plans to accommodate different customer budgets. Their focus on transparency, consumer education, and reporting payment history to credit bureaus aims to help consumers build better credit futures. Kafene's services lead to higher conversion rates and average order values for merchants.

📋 Description

• Support the sales team by monitoring Revenue Operations channels in Slack, email, and HubSpot • Answer questions about process, pricing, program eligibility, and marketing collateral • Route complex requests to the appropriate owner with complete information • Track open requests to resolution and follow up on stalled items • Build FAQs for sales teams • Maintain deal desk and retention ticket hygiene in HubSpot and Jira • Send merchant agreements outside automation • Support promotion setup • Prepare spiff and rebate data for review • Clean and maintain HubSpot records, fix duplicates and missing fields, and process bulk updates • Build new reports where helpful • Onboard and offboard sales team members across HubSpot, Map My Customer, and other tools • Manage permissions, teams, and territory assignments • Pull and distribute recurring reports from HubSpot and Sigma • Keep SOPs, process guides, and Confluence pages up to date

🎯 Requirements

• 1 to 3 years in sales operations, revenue operations, customer support, or administrative support for a US-based company • Professional fluency in written and spoken English • Comfort supporting US sales teams in real time • Hands-on CRM experience, ideally HubSpot, including user and permission administration • Strong Google Sheets or Excel skills • Highly organized and detail-oriented approach • Ability to follow processes accurately and close the loop on every request, even at high volume • Comfort working independently across time zones and asking questions early • Plus: experience in fintech, consumer finance, payments, or B2B SaaS • Plus: familiarity with Jira, Confluence, or Sigma • Plus: HubSpot certifications • Plus: Spanish fluency • Must be currently based in Panama or Guatemala and able to work from there without relocation

🏖️ Benefits

• Flexible paid time off days starting from day one of employment • Fully remote work • Remote work in Panama or Guatemala

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