Implementation Specialist

🕒 April 30

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Kalepa

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

💰 $14M Series A on 2021-09

Artificial Intelligence • Insurance

Kalepa is a company focused on revolutionizing the field of insurance underwriting through its AI-powered software, Copilot. Copilot helps underwriters make more informed decisions by consolidating critical information and streamlining the underwriting process, thus increasing efficiency and profitability for insurance carriers and MGAs. Kalepa ensures that commercial and specialty underwriters can quickly bind the most profitable risks by providing them with essential insights and tools. The company's technology aims to reduce complexities, improve underwriting quality, and enhance growth in the insurance sector.

📋 Description

• Leverage deep expertise in Kalepa's platform, insurance, and our clients' businesses to efficiently configure and deploy Kalepa's AI platform • Drive initial client setup and configuration, delivering high-value outcomes aligned with client expectations and transitioning seamlessly to a best-practice operating model • Collaborate with Client Success and Product teams to keep projects on track and on time • Triage, investigate, and clearly communicate client-reported issues and feedback • Manage multiple simultaneous implementations by prioritizing effectively and context-switching with ease • Continuously improve delivery efficiency through scalable processes, and improved documentation and methodologies • Think critically about how to evolve our internal tools and external-facing workflows as our client base grows • Improve delivery efficiency through the development of scalable processes, pre-configured templates, and improved methodologies • Own client-facing implementation documentation, including guides, specs, and training materials

🎯 Requirements

• 2-3 years of experience supporting or deploying highly configurable software platforms • Technical proficiency: comfortable with complex enterprise technology platforms, and proficient in SQL / Excel data analysis, validation, and transformation • Candidates must have superior organizational and time-management skills • Process-oriented with an eye toward continuous improvement • The ideal candidate must be independent, adaptable and can thrive in a fast-paced environment • [Bonus] Previous experience in insurance or financial technology software implementations

🏖️ Benefits

• Competitive salary (based on experience level). • Significant equity options package. • 401(k) plan with employer match (regardless of employee contribution) • Excellent benefits: 100% covered medical, 100% covered vision and dental for individuals and families, and others • Work with an ambitious, smart, global, and fun team to transform a $7T global industry. • 20 days of PTO a year • Global team offsites (2021 - Playa del Carmen, 2022 - Rome, 2023 - Buenos Aires, 2024 - Lisbon, 2025 - Cartagena) • Healthy living/gym stipend. Mobile phone bill stipend. • Continuing education credits.