Kantata
SaaS • Enterprise • Productivity
Kantata is a technology company focused on providing cloud-based professional services automation (PSA) solutions. Its platform offers features designed to enhance resource management, project management, financial management, and team collaboration. By integrating business intelligence and workflows, Kantata empowers organizations to manage their operations efficiently, optimize resource planning, and improve project outcomes. The company is designed to serve agencies, consultants, and professional services firms, helping them to scale operations and deliver exceptional client experiences.
Senior Customer Success Manager
12 hours ago
Kantata
SaaS • Enterprise • Productivity
Kantata is a technology company focused on providing cloud-based professional services automation (PSA) solutions. Its platform offers features designed to enhance resource management, project management, financial management, and team collaboration. By integrating business intelligence and workflows, Kantata empowers organizations to manage their operations efficiently, optimize resource planning, and improve project outcomes. The company is designed to serve agencies, consultants, and professional services firms, helping them to scale operations and deliver exceptional client experiences.
📋 Description
• Enhancing and improving the client lifecycle • Driving key Success Pillars of Adoption and Relationships • Building strong rapport with customers • Providing superior service through multiple support channels • Conducting onboarding and training sessions
🎯 Requirements
• Experience in professional services or fee-for-service businesses • Experience in account management, training, and customer support experience • Exceptional organization and time management skills • Ability to engage in consultative dialogue with clients
🏖️ Benefits
• An intentionally engaging and collaborative culture - ditch the silo! • Strong work-life balance that’s a true focus of the company • The chance to learn from some of the best people in the business • A vibrant, collaborative and devoted team, who still makes time for fun
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