Instructor Manager – Securities

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🕒 April 14

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Kaplan Test Prep

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1938

📚 Education

👥 B2C

⚕️ Healthcare Insurance

Education • B2C • Healthcare Insurance

Kaplan Test Prep is a leading provider of educational services, offering test preparation courses for a wide range of standardized exams. These include college admissions tests like the ACT and SAT, graduate school exams such as the GMAT, GRE, and LSAT, and professional licensing exams in fields like healthcare and law. Kaplan emphasizes realistic practice with custom-built study plans, performance tracking, and personalized support to help students achieve their desired test scores. With a focus on comprehensive educational resources and expert guidance, Kaplan is dedicated to helping students gain admission to their chosen schools and succeed in their careers.

📋 Description

• Directly manage teachers to ensure excellent standardized delivery for classroom courses, coaching calls, and InstructorLink. • Collaborate with the Classroom Operations team on instructor selection and class assignments. • Analyze instructor evaluations, student feedback, and other metrics in order to support instructor performance and development. • Provide instructors with feedback, professional development, and training opportunities to enhance teaching skills. • Accurately manage payroll for all direct reports. • Serve as the primary point of contact for instructors, addressing their concerns and providing support as needed. • Work directly with the Teacher Recruitment Team to identify and prioritize instructor hiring needs for your team. • Oversee the interviewing, onboarding, and training process for new teachers. • Collaborate across teams to solve problems and ensure excellent student experiences across your area of responsibility. • Collect content feedback from instructors and share with the product team in an effort to improve products. • Communicate product updates and changes to instructors as needed to ensure they have the most updated versions and information for students. • Work with other teams as needed to solve teacher-related student escalations. • Participate occasionally as needed on certain client calls with Sales and Customer Engagement when an Academic SME is needed. • Teach classes occasionally as needed based on business priorities.

🎯 Requirements

• College degree in business, finance, insurance, or related areas • 5 + years of industry experience and training in specific subject matter (Securities) • Excellent communication skills using Word, Excel, and/or Power Point • Proficient in online delivery methods including Zoom

🏖️ Benefits

• Remote work provides a flexible work/life balance • Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure) • Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members • Comprehensive health benefits new hire eligibility starts on day 1 of employment • Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities