Real Estate Clerk, Customer Support – Project Management for ERP System

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🕒 March 17

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Hypoport SE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

💳 Fintech

🏠 Real Estate

☁️ SaaS

Fintech • Real Estate • SaaS

Hypoport SE is a publicly listed parent company that operates a network of technology firms serving the FinTech, PropTech and InsurTech sectors. It provides platforms and software-enabled services that connect lenders, brokers, insurers and other financial and real-estate market participants, while promoting agile, self-organized workplace culture and digital, activity-based offices. Hypoport positions itself as a growth-focused technology network enabling B2B platform solutions and talent development across its group companies.

📋 Description

• New client onboarding: You are the primary point of contact for our new clients • Project management & system maintenance: You ensure administratively that nothing stands in the way of a smooth start for our new clients • Customer support: You assist our clients via the project hotline (email and phone) • Quality assurance & optimization: By regularly analyzing tools and tickets, you identify issues and develop or help implement solutions

🎯 Requirements

• Vocational training as a real estate clerk or a degree in real estate/housing management or business administration • Practical experience in a residential property/housing management company • Understanding of housing and real estate business processes • IT-savvy • Strong communication skills • Reliable • Customer-oriented — independent, structured working style and a friendly manner are a given

🏖️ Benefits

• Flexible, trust-based working hours • Remote work • Workation • Sabbaticals • Flexible planning of your 30 vacation days with the option for an additional 20 days of flexi leave • After-work parties • Foosball table • On-site gym • Table tennis • Massage service • Kids’ office (child-friendly workspace) • Fridges stocked with drinks, snacks and fruit • Espresso machine