Senior Vice President of Operations

October 28

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Kasa

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Hospitality • Technology • Real Estate

Kasa is a technology-driven hospitality company offering a curated collection of apartments, hotels, and vacation homes across the United States. Kasa provides flexible spaces for travelers, whether for business trips, family adventures, or vacations, emphasizing virtual check-in and checkout, high-speed Wi-Fi, and pet-friendly accommodations. Their properties are equipped for both short and long stays, providing a seamless experience with high-quality bed and bath products as well as 24/7 virtual guest support. Trusted by guests, Kasa locations are frequently praised for their cleanliness, convenience, and modern amenities. Kasa's innovative approach leverages technology to improve guest experiences in key cities across the U. S. , including New York City, Los Angeles, Miami, Chicago, and more.

201 - 500 employees

Founded 2016

🏠 Real Estate

📋 Description

• Develop & implement Kasa’s revenue strategy to maximize profitability, leveraging AI-powered pricing recommendations and machine learning models. • Optimize Net RevPAR, ensuring profit-driven revenue decisions beyond traditional RevPAR models. • Deploy dynamic length-of-stay strategies, pricing automation, and cost efficiency initiatives. • Collaborate with Business Intelligence & Product teams to continuously refine predictive pricing models. • Drive incrementality measurement, ensuring pricing and revenue decisions lead to true demand growth rather than displacement. • Oversee Kasa’s distribution strategy across direct bookings, OTAs, and GDS platforms. • Utilize LLM-driven automation to streamline listing management and content optimization across major channels. • Improve direct booking performance while optimizing OTA and metasearch visibility. • Enhance dynamic channel mix strategies, balancing demand across Kasa.com, Airbnb, Booking.com, Expedia, and corporate travel channels. • Evaluate the cost-benefit of expanding to additional distribution channels and execute on the decision. • Develop strategies for reducing third-party dependency while maintaining optimal reach and conversion. • Scale Corporate & Group Sales, developing a targeted strategy for extended stays, corporate housing, and group bookings. • Implement AI-assisted sales prospecting, using large language models (LLMs) for lead sourcing and pipeline acceleration. • Expand Travel Management Company (TMC) partnerships, B2B contracts, and relocation housing initiatives. • Develop structured sales incentives, ensuring alignment with revenue goals and net profitability. • Optimize sales technology stack, ensuring scalability and operational efficiency. • Hire, develop, and mentor leaders in Revenue Management, Distribution, and Sales. • Set a high standard for the department for performance and efficiency. • Ensure the team is culturally aligned, consistently embodying Kasa’s core values. • Work closely with Product, Business Intelligence, Finance, Real Estate, and Operations to align revenue goals with broader business objectives. • Engage with current and prospective real estate partners to build trust, effectively communicate our unique revenue management strategies, and help close potential deals. • Communicate strategy and performance insights to the executive team, Board of Directors, and property owners.

🎯 Requirements

• 15+ years of experience in Revenue Management, Distribution, and/or Commercial Strategy in hospitality, travel, or real estate. • Deep expertise in hospitality revenue optimization, including dynamic pricing, automation, and AI-driven decision-making. • Experience leading Corporate, Group, and Long-Term Stay Sales with a strong understanding of B2B hospitality. • Strong technical acumen, particularly with AI-driven pricing models, LLM-based automation, and sales lead processing tools. • Proven track record of scaling teams and driving revenue growth in high-growth or disruptive environments.

🏖️ Benefits

• Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees can work from anywhere, including our Kasa’s across the country! • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. • The Pay: The starting base pay range is set based on multiple considerations, including business needs, market demands, talent availability, experience, and unique skills and attributes. This role is also eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. • Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the value growth that our collective hard work creates. • Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it’s not disruptive to their work. • Cell phone reimbursement: For select roles, we reimburse a portion of monthly cell phone bills to offset use during the workday. • 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 3% of your deferred salary, up to $1,000. • Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most. • Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!