Kata.ai
Artificial Intelligence • SaaS • B2B
Kata. ai is an innovative company specializing in conversational AI solutions to enhance customer interactions. Their platform offers a comprehensive suite of tools, including WhatsApp Marketing, automated customer service, and recruitment solutions, powered by AI to optimize engagement across multiple channels. Focused on industries such as telecommunications, healthcare, retail, and financial services, their offerings range from voice-to-text and text-to-voice APIs to business dashboards that streamline the management of customer experiences. With a strong emphasis on using AI for personalized marketing campaigns and customer satisfaction, Kata. ai supports over 200 companies in optimizing their operations through conversational AI technology.
51 - 200 employees
Founded 2015
🤖 Artificial Intelligence
☁️ SaaS
🤝 B2B
💰 Non Equity Assistance on 2018-02
Conversation Designer
Job not on LinkedIn
September 18
🗣️🇮🇩 Indonesian Required
Kata.ai
Artificial Intelligence • SaaS • B2B
Kata. ai is an innovative company specializing in conversational AI solutions to enhance customer interactions. Their platform offers a comprehensive suite of tools, including WhatsApp Marketing, automated customer service, and recruitment solutions, powered by AI to optimize engagement across multiple channels. Focused on industries such as telecommunications, healthcare, retail, and financial services, their offerings range from voice-to-text and text-to-voice APIs to business dashboards that streamline the management of customer experiences. With a strong emphasis on using AI for personalized marketing campaigns and customer satisfaction, Kata. ai supports over 200 companies in optimizing their operations through conversational AI technology.
51 - 200 employees
Founded 2015
🤖 Artificial Intelligence
☁️ SaaS
🤝 B2B
💰 Non Equity Assistance on 2018-02
📋 Description
• Translating business requirements into conversation media • Work closely with a bot builder to implement conversation designs • Prepare copywriting for chatbot • Optimize existing chatbot features and recommend new features; focus on outcomes (e.g., engagement rate, average session/user) • Optimize NL sets, dictionaries, and chatbot vocabulary to improve confidence rate and minimize monthly fallback/'dunno' intents • Master Conversation Design & Persona Design and present recommendations to internal teams or clients
🎯 Requirements
• Experienced in copywriting, dialogue design, conversation design, scriptwriting, or similar role • Skills in content creation, scriptwriting, blogging, product design, and/or UX • Excellence in Bahasa Indonesia (English is a big plus) in formal and casual manner; strong oral and written communication • A clear understanding of user-centric design and communication principles • A creative mind with capacity and willingness to deliver in a fast-paced environment • Knowledge of the current uses of conversational bots (locally or globally) • Experience in client-facing roles in creative/marketing/advertising agency is a plus • Additional design and/or software development skills are a plus
🏖️ Benefits
• Employees can work remotely • We value a flexible working hour for our employees • Provide a learning experience in Conversational AI Industry
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