Kegmil
SaaS • Enterprise • Productivity
Kegmil is a company that specializes in providing comprehensive field service management solutions. Their platform offers features such as client and site management, service request management, asset management, work order management, preventive maintenance, contract management, scheduling and dispatch, job status and time tracking, and resource management. The company aims to improve operational efficiency, asset uptime, and service performance through technology and data. Kegmil's solutions include a field enablement app that empowers the mobile workforce, digital inspection and reporting tools, and dashboards for actionable insights. Catering to industries like process and industrial equipment and critical M&E infrastructure, Kegmil enables organizations to streamline workflows, enhance customer experience, and improve resource productivity.
Documentation Business Analyst (AI-Assisted Knowledge Engineer)
Job not on LinkedIn
August 8
Kegmil
SaaS • Enterprise • Productivity
Kegmil is a company that specializes in providing comprehensive field service management solutions. Their platform offers features such as client and site management, service request management, asset management, work order management, preventive maintenance, contract management, scheduling and dispatch, job status and time tracking, and resource management. The company aims to improve operational efficiency, asset uptime, and service performance through technology and data. Kegmil's solutions include a field enablement app that empowers the mobile workforce, digital inspection and reporting tools, and dashboards for actionable insights. Catering to industries like process and industrial equipment and critical M&E infrastructure, Kegmil enables organizations to streamline workflows, enhance customer experience, and improve resource productivity.
📋 Description
• Collaborate with PO, Developers, QA, and CS to extract: Business rules, System configurations, Rule engine logic (YAML/JSON), Integration mapping (ERP, SAP, external APIs). • Use structured templates and AI tooling to build documentation: Rule Specifications, API Reference, Configuration Matrix, Workflow Diagrams (Mermaid.js / PlantUML), Client Help Articles. • Proactively identify knowledge gaps and drive clarification sessions. • Maintain version-controlled documentation repository (Confluence + Git-based configs). • Use AI tools to assist in drafting, version comparison, consistency checking, and automated doc generation. • Ensure documentation remains synchronized with system releases, tenant customizations, and ongoing product evolution.
🎯 Requirements
• 2+ years experience as Business Analyst / System Analyst / Product Analyst in SaaS, ERP, or FSM domain. • Strong system thinking and ability to map complex workflows and conditional logic. • Comfortable reading technical configs (YAML, JSON, APIs, rule engines). • Experience interviewing cross-functional teams to extract undocumented logic. • Solid writing skills to translate technical logic into clear documentation. • Familiar with AI tools (ChatGPT, Claude, etc.) for writing assistance. • Familiar with documentation platforms (Confluence, Notion, Swagger, Git, Mermaid.js).
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