Technical Account Manager – Refrigeration

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Kelvin Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

🏗️ Construction

🏭 Manufacturing

B2B • Construction • Manufacturing

Kelvin Group is a national family of super-regional brands that delivers mission-critical technical services and engineered solutions focused on industrial and commercial refrigeration, HVAC, non-destructive testing, cold-chain operations, compliance, and related engineering and technician development programs. The company emphasizes safety, reliability, and regulatory expertise, supporting medicines, food supply, and other critical services with 2,800+ national and regional customers, 20+ people development programs, 20%+ annual growth, and 15+ acquisitions since 2018. Kelvin positions itself as a B2B service provider that integrates field technicians, training, and industry leadership to maintain 24/7 uptime for essential systems.

📋 Description

• Manage and grow relationships with key customers • Attract new customers to Kelvin Group offerings • Communicate the value of Kelvin's labor force in five key areas • Develop estimates and proposals • Utilize Salesforce (CRM) software to maintain a multistage sales funnel • Develop customer visit schedules and meet with customers regularly • Coordinate with service team during customer site visits • Assist in developing target service accounts for new customers • Attend local and regional association meetings to build brand awareness • Resolve service customer problems or issues • Promote the Kelvin Way, Values and Behaviors

🎯 Requirements

• Candidate must have worked in an industrial service or sales role for 5+ years • An education in HVAC/R or Industrial refrigeration is a plus • Strong technical and mechanical knowledge • Problem solving skills to identify client issues • Minimum of 5 years of experience selling to industrial clients • Ability to build and maintain business relationships with clients • Excellent time management and problem-solving skills • Ability to multitask and complete work while traveling • Thorough knowledge of territory, market, and clients • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications • Strong organizational skills with the ability to prioritize tasks and meet deadlines • Excellent communication skills, both written and verbal • Detail-oriented with a high level of accuracy in data entry and record-keeping • Ability to work independently and collaboratively in a fast-paced environment.

🏖️ Benefits

• Significant sales incentive package