Manager – MHE Technical Trainer

🔥 13 hours ago

🏈 Alabama – Remote

🏈 Alabama – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Kenco Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1950

🚗 Transport

🤝 B2B

🛍️ eCommerce

💰 Private equity on 2022-11

Transport • B2B • eCommerce

Kenco Group is a U. S. -based third-party logistics (3PL) provider offering integrated supply chain services including warehousing and distribution, transportation management, freight brokerage, dedicated contract carriage, eCommerce fulfillment, parcel and material handling solutions, and automation/telematics-enabled reporting. With over 70 years in business and an emphasis on combining legacy experience with modern technology—data analytics, automation, and innovation labs—Kenco partners with consumer packaged goods, retail/eCommerce, food & beverage, life sciences, and industrial clients to optimize operations and scale logistics solutions. The company emphasizes custom, scalable solutions, sustainability, and strategic consulting for customers across North America.

📋 Description

• Lead and develop a team of technical trainers, providing coaching, performance management, workload prioritization, and professional development to ensure consistent, high-quality training delivery across the organization. • Design and implement the overall technical training strategy aligned with business objectives, service quality goals, and technician development needs, ensuring training programs effectively address skill gaps and support operational performance targets. • Partner with operations leadership to identify training needs based on performance data, service quality metrics, customer feedback, new equipment introductions, and business expansion plans, translating these insights into actionable training initiatives. • Oversee curriculum development using instructional design principles and adult learning methodologies, ensuring training content is technically accurate, and delivered through appropriate modalities including classroom instruction, hands-on labs, e-learning, virtual sessions, and on-the-job coaching. • Identify opportunities for curriculum enhancement, delivery method refinement, or content reorganization based on evaluation data. • Maintain deep technical knowledge of material handling equipment systems, staying current with manufacturer updates, emerging technologies, industry trends, and regulatory requirements to ensure training content reflects current best practices and technical standards. • Collaborate with HR, Safety, and Operations teams to integrate technical training with broader talent development initiatives, safety protocols, quality programs, and performance management processes. • Develop and maintain training infrastructure including learning management system administration, training documentation libraries, equipment and tool inventories, training facility management, and digital learning platforms. • Provide strategic technical support for complex escalations, serving as a subject matter expert and resource for field technicians and leadership on challenging technical issues or customer situations. • Perform other duties as assigned or as needed to support the training function and broader organizational objectives.

🎯 Requirements

• Bachelor’s degree in a technical field, education, business, or related discipline required; equivalent combination of education and experience may be considered. • 6-8 years of progressive experience in technical training, including at least two years in a leadership or management role; material handling equipment or related industrial equipment experience strongly preferred. • Strong leadership and people management skills with experience coaching, developing, and managing technical training teams. • Deep technical knowledge of material handling systems, including mechanical, electrical, hydraulic, and control systems; ability to troubleshoot complex equipment issues and read technical schematics. • Excellent presentation and communication skills. • Demonstrated expertise in instructional design, curriculum development, and adult learning principles with proven ability to design and deliver effective technical training programs. • Experience with writing and/or maintaining documentation such as user manuals and reference guides. • Ability to troubleshoot mechanical and electrical problems on multiple types of equipment. • Able to read and understand electrical and hydraulic system schematics. • Project management capabilities with proven ability to manage multiple initiatives simultaneously while meeting deadlines and quality standards. • Proficient with Microsoft Office Suite. • Ability to obtain MHE operator trainer certification.

🏖️ Benefits

• Medical insurance including HSA, HRA and FSA accounts • Supplemental insurance including critical illness, hospital indemnity, accidental injury • Dental Insurance • Vision Insurance • Basic Life and Supplemental Life • Short Term and Long Term Disability • Paid Parental Leave • 401(k) • Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment) • Employer Paid Holidays- 10 days