Operations Division Manager – Fraud Solutions

🕒 Yesterday

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Logo of KeyBank

KeyBank

10,000+ employees

Founded 1994

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

KeyBank is a full-service bank offering a wide range of financial services for individuals, small businesses, and large institutions. Services include personal and business banking, wealth management, loans, credit lines, mortgages, credit cards, and investment services. KeyBank also provides online and mobile banking tools to help customers manage their finances efficiently. With a focus on financial wellness, KeyBank offers resources to help customers understand banking basics, manage debts, and achieve their financial goals.

📋 Description

• Lead Fraud Solutions across products, client segments, and channels • Serve as the primary representative of Fraud Solutions with enterprise partners and leadership • Manage a high-performing team of experienced fraud policy and risk management professionals • Drive forward-looking risk discussions vs. reactive issue management in governance forums • Ensure fraud risks are clearly articulated in business terms • Establish yourself as the trusted, go-to partner across EFS by building and maintaining strong relationships

🎯 Requirements

• Deep fraud domain and banking experience, preferably with 5-10 years within fraud & risk management • Strong policy governance and regulatory knowledge • Familiarity with Risk policies (control requirements, escalation triggers, minimum standards) • Regulations (Reg E, Reg Z, Reg CC, UDAAP, KYC/KYB, CIP, FCRA, FACTA Red Flags and ATO governance)

🏖️ Benefits

• Health insurance • Retirement plans • Flexible work arrangements • Professional development opportunities • Incentive compensation • Commission and/or discretionary incentives

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