UX Researcher

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May 12

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Key Lime Interactive

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Key Lime Interactive is a Customer Experience and User Experience research, strategy, and full-service agency focused on helping companies take a human-first approach to building better brand experiences, products and services. Key Lime’s UX experts provide actionable insights for every industry sector to help our growing list of Fortune 500 clients understand and effectively engage their customers. Ultimately, KLI empowers teams to use consumer insights and user experience data at all phases of product development, from strategy to implementation. Our experts share the true perspective of a client’s target users to help them design exceptional consumer-driven solutions. Research studies are delivered with KLI’s proprietary Inclusivity Index™ report which makes it easy to identify how studies meet broad inclusivity goals to build a more inclusive brand, product, or service.

51 - 200 employees

Founded 2009

📋 Description

• Lead or support end-to-end UX research projects across industries and platforms. • Design and conduct qualitative and/or quantitative user research, including usability studies, field studies, interviews, and surveys. • Analyze findings to generate actionable insights and strategic recommendations. • Create compelling research deliverables such as reports, journey maps, personas, or stakeholder presentations. • Train and mentor junior researchers; contribute to internal knowledge sharing. • Serve as a key point of contact for clients, building and maintaining strong relationships. • Assist with scoping, proposal writing, and contributing to sales materials. • Participate in stakeholder workshops, research kickoffs, and findings presentations.

🎯 Requirements

• Bachelor’s degree in a related field (e.g., HCI, Psychology, Anthropology, Design, Marketing Research) • At least 2–3 years of applied UX research experience (client-facing or in-house) • Demonstrated ability to lead or support user research from planning to reporting • Excellent verbal and written communication skills

🏖️ Benefits

• Remote-friendly position with a team that values collaboration, transparency, and innovation. • Up to 40% travel may be required depending on client and project needs.