Implementation Consultant - Aftersales

🕒 August 6, 2025

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Logo of Keyloop

Keyloop

1001 - 5000 employees

☁️ SaaS

🤝 B2B

🏢 Enterprise

SaaS • B2B • Enterprise

Keyloop is a provider of cloud-based software and services that power automotive retail, helping dealerships, OEMs and automotive groups manage sales, marketing, inventory, service and finance across online and showroom channels. Its Fusion Automotive Retail Platform (Sales Hub, Acquisition Hub, Vehicle Hub, Service Hub), Keyloop DMS and VEGA predictive intelligence streamline operations, improve profitability, and connect dealer workflows through integrations and a partner ecosystem. Keyloop primarily delivers enterprise SaaS solutions to automotive businesses as a B2B technology provider.

📋 Description

• Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. • We empower car dealers and manufacturers to fully embrace digital transformation. • We use cutting-edge technology to link our clients’ systems, departments and sites. • We provide an open technology platform that’s shaping the industry for the future. • We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. • Purpose of the role • To act as source of expertise internally and for Keyloop Customers in respective region. • Develop, evolve, and retain knowledge to address the delivery requirements for the associated products. • The Consultant will ensure that both external (Keyloop customer) and internal project activities as assigned are deployed to quality and time-management expectations. • The role will engage with customer remote and onsite ensuring accurate discovery, documentation, configuration, training and post go-live support. • Also attend product reviews to ensure ongoing skills development.

🎯 Requirements

• Must have experience and proven track record in Finance, CRM, Technical or ERP deployments in Consultancy and or SME roles. • Relevant business background and have a proven track record in acting as a key point of contact / SME in product delivery. • Must have the proven ability to define and maintain standard end-to-end business process for optimal delivery of software and in working with other teams to support the customers. • Must be process-driven with a track record of successfully handling considerable change and the ability to work under pressure. • Commercially astute, good business acumen, with strong analytical skills • Knowledge of the Automotive industry (desirable, not essential) • Ability to advise, persuade and influence people in a professional and effective manner • Must demonstrate outstanding verbal and written communication skills • Open for challenges and striving for continuous improvement, motivating and engaged in the role • A team player who is influential and builds good working relationships across teams • Flexibility, integrity and problem-solving skills are a pre-requisite to be successful in this role.

🏖️ Benefits

• An inclusive environment to thrive • Be rewarded for your efforts

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