Student Success Advisor

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Keypath Education

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Keypath Education is a global educational technology company that partners with universities to design, market, and deliver career-focused online higher-education programs. It operates an end-to-end technology and data platform (KeypathEDGE) to power program selection, predictive analytics, learning design, student recruitment, and student experience — including clinical and field placement management — serving university partners across the US and Asia-Pacific with particular emphasis on scaling healthcare programs.

📋 Description

• Become a trusted adviser. • Working with your portfolio of enrolled students, you will proactively provide coaching support and troubleshoot at-risk issues to help students achieve their educational goals from initial course commencement through to graduation. • Supporting students with study path management to create the most efficient study path. • Driving re-enrolment into new programs that support our students’ goals. • Build a detailed knowledge of our University partners and the course offerings, through supported training and research.

🎯 Requirements

• Proven sales skills: To support student retention, drive re-enrolment and overcome objections commonly faced by students studying online. • Relationship building skills: To build and maintain relationships with students that allow you to fulfil the role as their trusted adviser. • Customer service skills: To provide a brilliant student experience by supporting students towards study success. • Goal-Driven: Experience working towards KPIs and financial targets, and who share the Keypath values of collaboration, commitment, innovation, and life-long learning.

🏖️ Benefits

• Flexible working arrangements: office-based, hybrid, or fully remote • Company-provided laptop and essential equipment • Health and wellbeing support • Continuous learning and career development: LinkedIn Learning, Career development programs & Internal learning labs • Employee-led initiatives, including Culture Club and more • Regular company events—both in-person and virtual