Manager - Pre-sales & Technical Support

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July 2

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Kidde Global Solutions

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Safety • Security • Fire Protection

Kidde Global Solutions is a world leader in fire and life safety, providing innovative solutions to enhance safety and security in various environments. The company is committed to delivering top-tier fire safety products and services, ensuring the protection of lives and property.

5001 - 10000 employees

Founded 2024

🔐 Security

📋 Description

• Possess a deep understanding of the company's products, technologies, and solutions. • Work with customers to understand their needs and design tailored solutions, using the company's products. • Prepare and deliver compelling product demonstrations to showcase the value proposition. • Provide technical assistance to customers and sales teams throughout the sales cycle. • Clearly explain technical concepts to both technical and non-technical audiences. • Work closely with sales teams to understand customer requirements and support their sales efforts. • Keep abreast of the latest industry trends and technologies to provide innovative solutions. • Address customer inquiries and technical issues, offering effective solutions. • Understand customer needs and priorities, demonstrating a commitment to their success.

🎯 Requirements

• Min. Bachelor degree in a technical field (e.g., engineering, computer science or similar). • Min. 3 years of previous experience in technical / sales engineering roles. • Proficiency in relevant technologies / software / systems. • Deep understanding of the company's products, services and their benefits – a strong advantage. • Relevant industry certifications will be an advantage. • Ability to identify and resolve technical issues. • Understanding of the sales process and how to effectively present solutions. • Excellent written and verbal communication skills, including the ability to present technical information clearly. • Ability to deliver engaging presentations and demonstrations. • Ability to work effectively with sales teams, engineers, and customers. • Willingness to travel within the country.