Center of Excellence Advisor

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Kinaxis

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

💰 $33M Venture Round on 2000-05

Logistics • SaaS • Supply Chain Management

Kinaxis is a leading provider of supply chain orchestration solutions, specializing in AI-infused supply chain planning and management. Their flagship platform, Maestro, enables organizations to master complexity and optimize decision-making processes across the entire supply chain. By integrating advanced analytics with real-time data visibility, Kinaxis helps businesses improve operational efficiency, predict demand, and respond proactively to disruptions.

📋 Description

• Act as a customer-facing advisor, articulating the value of Kinaxis and Maestro and serving as a supply chain planning subject matter expert across the customer journey. • Lead investigation of complex planning behaviors by analyzing data, configurations, and algorithms; identify root cause and drive plans to rapid resolution with cross-functional teams • Provide functional and technical guidance during solution design and development, ensuring teams effectively leverage Maestro capabilities and deliver scalable, maintainable implementations • Define, document, and present Maestro best practices (e.g., authoring standards, data modeling, integration, and performance considerations) to customers, partners, and internal teams • Drive continuous value and adoption by aligning on business objectives and recommending tactical and strategic improvements (process, data, and configuration) that improve customer outcomes • Partner with Product to translate customer challenges into clearly defined use cases and to validate that new features and best practices meet market needs • Advise on and support Maestro integrations and data, including troubleshooting data quality and end-to-end process impacts

🎯 Requirements

• Bachelor’s degree in Supply Chain, Computer Science, Engineering, Statistics, Information Technology, or a related field • 7-10 years of relevant experience in supply chain planning and/or business software consulting, including customer-facing advisory/consulting experience • 4+ years of hands-on Kinaxis Maestro experience (solution development/authoring, configuration, integrations/data flows, and troubleshooting) • Strong understanding of one or more planning processes (e.g., S&OP, demand planning, supply planning, production planning, inventory management) • Proven analytical problem-solving skills—able to synthesize complex information, determine root cause, and guide stakeholders to the best course of action • Excellent communication, facilitation, and presentation skills; comfortable influencing across Product, Sales, Professional Services, Support, partners, and customers • Ability to manage multiple priorities in a fast-paced environment while maintaining a high level of customer satisfaction • Ability to travel 25–40%

🏖️ Benefits

• Flexible vacation and Kinaxis Days (company-wide days off) • Flexible work options • Physical and mental well-being programs • Regularly scheduled virtual fitness classes • Mentorship programs, training, and career development • Recognition programs and referral rewards • Hackathons