Account Manager

Job not on LinkedIn

🔥 1 hour ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Kinsta

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

☁️ SaaS

🌐 Web 3

SaaS • Web 3 • Cloud Computing

Kinsta is a managed WordPress hosting provider offering fast, secure, and feature-rich hosting solutions for businesses, agencies, small businesses, wooCommerce stores, non-profit organizations, and web applications. Kinsta is known for using Google Cloud's fastest servers, providing global CDN coverage, and ensuring top-tier security with SOC 2 compliance and DDoS protection. The platform offers a variety of tools such as automated backups, application performance monitoring, and image optimization to enhance website performance and security. Kinsta supports its users with expert-level customer service available 24/7/365, making it a preferred choice for over 120,000 businesses and brands worldwide. It also incorporates innovations like edge caching and continuous MySQL optimization to ensure optimal site speed and performance.

📋 Description

• Own and manage a book of business • Serve as the day-to-day point of contact for clients, maintain client satisfaction, handle account upsells/cross-sells, and help clients strategize on getting the most from Kinsta’s offerings • Identify account health and satisfaction to pinpoint at-risk clients and improve retention rates • Spearhead a process-driven sales approach to seek additional revenue opportunities • Become a specialist on Kinsta’s services and solutions, their benefits, and value to customers • Become knowledgeable about market competition to retain and upsell clients • Coordinate with internal departments to resolve problems and provide service • Maintain strong client relationships through regular account reviews and communication • Develop growth strategies to increase the book of business • Provide timely and accurate deal updates to management and executives • Identify product and process improvements through client conversations • Assist other Account Managers to achieve team quota success • Meet or exceed revenue, retention, KPI, and quota targets • Build, maintain, and close pipeline • Position Kinsta’s capabilities and value proposition to resolve customer concerns or objections • Maintain accurate customer and deal information in HubSpot CRM • Use sales engineers effectively to educate customers and support informed buying decisions

🎯 Requirements

• A minimum of 3 years of previous SaaS Sales or Account Management experience • Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail • Experience up-selling, cross-selling, and renegotiating contracts • Tech-savvy, with a strong interest in technology • Near-native proficiency in English and exceptional writing skills • Exceptional communication and interpersonal skills • Prior knowledge of the hosting industry (bonus) • Outbound sales experience (bonus)

🏖️ Benefits

• Flexible and remote-first environment • Annual remote expense budget • Flexible PTO • Paid parental leave • Annual professional development budget, available after one year with Kinsta • Sabbatical, available after three years with Kinsta and every three years thereafter • Location-specific healthcare benefits, including vision and dental, for employees hired in the USA, UK and Hungary • Pension plan for employees hired in the UK • 401k contributions for employees hired in the USA