SysOps Engineer

🕒 January 21

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Kinsta

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

☁️ SaaS

🌐 Web 3

SaaS • Web 3 • Cloud Computing

Kinsta is a managed WordPress hosting provider offering fast, secure, and feature-rich hosting solutions for businesses, agencies, small businesses, wooCommerce stores, non-profit organizations, and web applications. Kinsta is known for using Google Cloud's fastest servers, providing global CDN coverage, and ensuring top-tier security with SOC 2 compliance and DDoS protection. The platform offers a variety of tools such as automated backups, application performance monitoring, and image optimization to enhance website performance and security. Kinsta supports its users with expert-level customer service available 24/7/365, making it a preferred choice for over 120,000 businesses and brands worldwide. It also incorporates innovations like edge caching and continuous MySQL optimization to ensure optimal site speed and performance.

📋 Description

• Own the day-to-day health of production systems, responding to incidents with calm execution, clear communication, and a focus on restoring service quickly. • Investigate incidents to understand root causes and drive meaningful improvements that reduce future risk. • Continuously improve platform observability, ensuring monitoring and alerting are actionable, correctly prioritized, and aligned with real customer impact while reducing noise. • Embed security into every operational activity through timely patching, system hardening, and adherence to security best practices. • Collaborate closely with Security and engineering teams to investigate vulnerabilities, respond to threats, and strengthen defenses over time. • Build and refine automation that reduces manual work, improves consistency, and makes systems easier to operate at scale. • Deliver infrastructure changes with care and discipline by following change management processes, validating changes end-to-end, and ensuring deployments are safe and well communicated. • Drive efficiency by simplifying systems, improving operational workflows, and monitoring capacity, performance, and cost to ensure sustainable scaling. • Work closely with Support, DevOps, Security, Development, and other teams, providing clear communication, actionable handovers, and shared operational context. • Take full ownership of issues from detection through resolution and follow-up, maintaining accurate runbooks and documentation while keeping customer experience at the center of all decisions.

🎯 Requirements

• Strong Ubuntu / Linux server administration experience. • Experience running **container-based Linux systems** in production, supporting stateful web workloads (e.g. WordPress or similar PHP-based platforms). • Background in **managed hosting or SaaS infrastructure**, with responsibility for uptime, customer impact, and incident response. • Solid understanding of PHP, Nginx and MySQL/MariaDB in production. • Experience working with at least one major cloud provider (GCP, OCI, AWS, Azure). • Hands-on automation experience (Bash, Python, Ansible, Terraform, or similar). • Familiarity with networking fundamentals (firewalls, load balancing, DNS)

🏖️ Benefits

• **Annual remote expense budget.** • **Flexible PTO.** • **Paid parental leave.** • **Annual professional development budget:** available after one year with Kinsta. • **Sabbatical:** available after three years with Kinsta (and every three years thereafter). • **Location-specific healthcare benefits** (including vision and dental) for employees hired in the USA, UK, and Hungary. • **Pension plan** for employees hired in the UK, and 401k contributions for employees hired in the USA