Front Desk Agent – Night Auditor, Hotel Reception

Job not on LinkedIn

🕒 January 23

🏢 Dresden – Onsite

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔎 Auditor

🗣️🇩🇪 German Required

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Logo of Klüh Service Management GmbH

Klüh Service Management GmbH

WebsiteLinkedIn

10,000+ employees

Founded 1911

🤝 B2B

🔐 Security

B2B • Security

Klüh Service Management GmbH is an international multiservice provider headquartered in Düsseldorf, founded in 1911. The company employs over 46,000 people across multiple countries and delivers integrated facility services including cleaning, catering, clinic services, security, airport services and other personnel and multiservice solutions for corporate, public sector and transport clients. Klüh emphasizes employee-centric operations, sustainability, quality standards and customer-focused service delivery.

📋 Description

• Greet and check in guests with warm, attentive service • Handle reservations (written and by phone) • Maintain and oversee the occupancy schedule • Handle guest complaints professionally and identify appropriate solutions • Manage the café-lounge (serving beverages and selling retail items) • Prepare invoices and ensure accurate cash handling

🎯 Requirements

• Completed training in hospitality, gastronomy, tourism or office administration, or relevant professional experience required • Proficient in MS Office (Outlook, Word, Excel) is required • Good written communication skills and correct spelling • Knowledge of English is a plus

🏖️ Benefits

• Direct employment with Klüh Catering GmbH – no temporary agency work • Permanent employment contract – long-term prospects • Compensation according to the DEHOGA Saxony collective agreement, including holiday and Christmas bonuses • 30 days of vacation per year • Shift supplements: Night (+15%), Sunday (+50%), Public holiday (+100%) • JobRad – tax-advantaged bicycle leasing for all types of bikes • Discounted FitX membership nationwide, no registration fee • Klüh pension plan – above-average employer contribution to retirement provision • Staff meals at special rates • Free use of the hotel fitness room and class offerings • Free employee parking • Excellent public transport connections – Infineon Süd stop directly at the hotel • Career development & training through the TÜV-certified Klüh Academy

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