Knock
1 - 10 employees
🔌 API
☁️ SaaS
🏢 Enterprise
API • SaaS • Enterprise
Knock is a powerful and flexible notifications infrastructure platform designed to help developers integrate and manage notifications in their applications. Built for scalability, Knock provides APIs to engage users, facilitate cross-channel workflows, and manage notification preferences without the need for custom infrastructure. The platform offers comprehensive SDKs, intuitive documentation, and a unified API for integrating various notification channels including email, push, SMS, and Slack. Knock is designed to save engineering teams time and effort by handling complex notification logic, allowing developers to focus on their core products. It is SOC2 Type 2 certified and compliant with GDPR and HIPAA, ensuring high security standards for customer data. Knock's infrastructure supports high volume notifications ensuring reliability and performance for enterprise-scale businesses. Whether it’s in-app notifications or cross-channel systems, Knock provides the tools necessary for a seamless notification experience.
Developer Success Engineer
🔥 0 minutes ago
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Knock
1 - 10 employees
🔌 API
☁️ SaaS
🏢 Enterprise
API • SaaS • Enterprise
Knock is a powerful and flexible notifications infrastructure platform designed to help developers integrate and manage notifications in their applications. Built for scalability, Knock provides APIs to engage users, facilitate cross-channel workflows, and manage notification preferences without the need for custom infrastructure. The platform offers comprehensive SDKs, intuitive documentation, and a unified API for integrating various notification channels including email, push, SMS, and Slack. Knock is designed to save engineering teams time and effort by handling complex notification logic, allowing developers to focus on their core products. It is SOC2 Type 2 certified and compliant with GDPR and HIPAA, ensuring high security standards for customer data. Knock's infrastructure supports high volume notifications ensuring reliability and performance for enterprise-scale businesses. Whether it’s in-app notifications or cross-channel systems, Knock provides the tools necessary for a seamless notification experience.
📋 Description
• Owning the technical relationship with our largest customers • Jumping into code with customers to debug issues • Triaging inbound questions from customers • Identifying friction in developer experience and advocating for improvements • Creating technical content to demonstrate effective use of Knock • Supporting sales conversations with technical prospects
🎯 Requirements
• 2+ years of experience as a developer success engineer or adjacent role • Prior experience debugging API integrations • Recent experience at an early-stage startup • Strong technical generalist comfortable discussing technical concepts • Prior development experience with languages such as JavaScript, Ruby, Python, Go, Java • Excellent writing skills • Located in UK/Ireland
🏖️ Benefits
• We’re a remote-first startup • Use of AI to streamline day-to-day work • Opportunities for professional development • Human-centric workplace with a strong culture
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