Consultant II, Domestic Relocation

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🕒 June 1

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Knowledge Anywhere

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1998

☁️ SaaS

📚 Education

🏢 Enterprise

SaaS • Education • Enterprise

Knowledge Anywhere is a provider of a feature-rich Learning Management System (LMS) designed to streamline and enhance corporate training programs. The company offers a centralized platform that allows businesses to create, manage, and track training courses for employees, customers, or partners. The LMS includes advanced features such as assessments with AI, badges & leaderboards, course conversion tools, and reporting & analytics, among others. Knowledge Anywhere caters to various industries such as financial services, healthcare, manufacturing, and more. They also provide custom course development, a large course library, and virtual reality training solutions to meet diverse training needs. With a focus on compliance, employee onboarding, and talent development, Knowledge Anywhere aims to improve training efficiency and drive organizational growth.

📋 Description

• Maintain an assigned caseload, while delivering impeccable customer service to external and internal customers. • Provide primary coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement. Provide exemplary customer service to transferee and his/her family. • Demonstrates knowledge of Cartus' products and services in all interactions with client and customer. • Coordinate / Facilitate Cartus' core products and services to assigned customers according to prescribed Cartus standards. • Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of revenue. • Ensure data integrity in all Cartus systems. • Maintain compliance with Cartus' corporate policies, programs, and standards. • Ensure that supplier partners perform all necessary tasks related to the sale and closing of each property. • Establish effective working relationship with Network and Non-Network brokers in implementation of primary functions. • Coordinate ordering, review, analysis of agent prepared BMAs and property action plans. • Coordinate development of agents property action plan and market updates as required by specific client contracts and programs. • Serve as an objective real estate subject matter expert and resource to internal and external customers. • Maintain working knowledge of corporate client policy in management of critical marketing information and events.

🎯 Requirements

• Two plus years prior relocation or real estate experience with home sale closings • College degree or equivalent preferred • Two years Customer service experience in high call volume environment • Influential verbal and written communication skills • Strong organizational and analytical

🏖️ Benefits

• EOE including disability/veteran • At Anywhere, compensation varies by knowledge, skills, and experience. Bonuses, incentives and benefits, depend on the position