Assistant Project Manager

🕒 April 4

🌪️ Kansas, Oklahoma, +1 more states – Remote

🌪️ Kansas – Remote 🌪️ Oklahoma – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

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Knowmadics

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🔒 Cybersecurity

🏛️ Government

☁️ SaaS

Cybersecurity • Government • SaaS

Knowmadics is a defense- and national-security-focused technology company that delivers a 360° Aware software platform, electronic warfare (EW) and cyber training, and rapid innovation services. It combines EW, technical surveillance, cyber expertise, and AI-driven analytics to provide real-time situational awareness, a common operational picture, and scenario-based readiness for defense, intelligence, law enforcement, and enterprise duty-of-care customers. Knowmadics provides software (platform/SaaS), training, and mission-focused services to help operators anticipate threats, attain spectrum superiority, and make faster, more informed decisions across land, air, sea, cyber, and space domains.

📋 Description

• Configure and maintain Jira and Jira Service Management components that support PMO processes, including workflows, screens, fields, request types, forms, and related settings. • Manage PMO service request tracking within Jira Service Management to ensure requests are properly captured, assigned, monitored, and resolved. • Support onboarding of new Jira users, including user setup coordination, access support, and orientation to PMO Jira processes and service requests. • Assist users with Jira and Jira Service Management questions related to PMO workflows, fields, screens, and service request processes. • Maintain Jira and Jira Service Management documentation and support continuous improvement of configurations and workflows to improve PMO efficiency and usability. • Provide administrative and clerical support to the PMO as assigned. • Support PMO documentation, records management, meeting coordination, scheduling, and follow-up activities. • Maintain organized PMO files, templates, logs, trackers, and related administrative records. • Assist with preparation of reports, presentations, dashboards, and other PMO documentation. • Capture meeting notes, action items, and status updates, and support follow-up to ensure timely completion of assigned tasks. • Support PMO processes by tracking assignments, requests, and administrative actions to completion. • Maintain accurate data in PMO systems and trackers to support reporting, visibility, and day-to-day operations. • Monitor PMO support requests and provide status updates to stakeholders as needed. • Escalate issues, delays, system problems, or process gaps to PMO leadership as appropriate. • Contribute to consistent use of PMO templates, workflows, administrative procedures, and service processes.

🎯 Requirements

• Eligible to obtain a U.S. Security Clearance - U.S. Citizenship required. • Bachelor’s degree from an accredited college or university. • Certified Associate in Project Management (CAPM) certification required. • Experience working with Jira and Jira Service Management, including configuration and maintenance of workflows, screens, fields, request types, or related settings. • Experience providing administrative, clerical, or operational support in a project management, PMO, or business operations environment. • Experience tracking service requests, assignments, records, or other operational activities to completion. • Strong organizational skills and attention to detail. • Strong written and verbal communication skills. • Ability to manage multiple assignments and provide timely follow-up in a structured environment. • Proficiency with Microsoft Office and other standard business tools.

🏖️ Benefits

• Should be willing to work in a variety of settings as needed, including nights and weekends • Employees may be called upon to participate in in-person meetings, trainings, or company functions at Knowmadics offices or other designated locations. • Travel in support of business operations may also be required, and employees are expected to comply with these obligations as part of their position. • Estimated travel: 10%