Manager/Senior Manager, Operational Risk & Controls

🕒 June 5

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KOHO

201 - 500 employees

Founded 2014

💳 Fintech

🛍️ eCommerce

🏦 Banking

Fintech • eCommerce • Banking

KOHO is a financial technology company that provides Canadians with tools to manage their money effectively and enhance their lifestyle. Offering a single platform, KOHO allows users to spend smarter with a prepaid Mastercard that offers up to 5% cash back, grow their savings with competitive interest rates, facilitate borrowing with easy cash advances, and build credit history. The app also features budgeting tools, payment splitting, and various customizable plans to suit individual needs, emphasizing convenience and financial wellness for its users.

📋 Description

• Evolve KOHO’s operational risk management framework and practices aligned with applicable OSFI Guidelines • Lead end-to-end development and implementation of a Second Line Controls Testing program • Identify emerging operational risks and trends and develop implementation strategies • Lead and own the day-to-day operations of the Second Line Controls Testing program • Develop and maintain test scripts, workpapers, and documentation to support testing conclusions and findings • Prepare testing status reports and summaries for Management review and Risk Committee reporting • Track and monitor remediation activities • Perform and/or oversee the independent testing of First Line controls • Support the execution of enterprise-wide Risk and Control Self-Assessments (RCSAs) • Build and maintain strong working relationships with First Line business partners • Identify opportunities to leverage AI, machine learning, RPA, and data analytics to enhance controls testing and risk assessment efficiency

🎯 Requirements

• 7+ years in operational risk, controls testing, internal audit, or compliance within financial services • Strong analytical, critical thinking, communication, and interpersonal skills • Solid understanding of the connectivities across non-financial risk domains (compliance, third party, business continuity, tech/cyber, etc.) • Experience in regulated fintech, neobank, or direct-to-consumer financial institutions • Passion for innovation, inclusion, and empowering financial wellness

🏖️ Benefits

• Competitive compensation & equity • Generous vacation + Wellness days + Flex Days + holiday closure • Remote-first environment + coworking support + yearly all hands retreat • Access to coaching & growth programs • Parental top-up & leave policies • Comprehensive health benefits • Power-up budgets for books, home office setup, phone & internet, AI tools, and professional development

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