Amazon Connect Engineer

April 23

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Kolomolo

Based in Stockholm Sweden and Krakow, Poland, Kolomolo is a leading IT consultancy firm specialized in cloud computing, AI, and IoT, proudly partnering with AWS. Our mission, "To be leaders in digital modernization," drives us to help companies leverage cutting-edge technologies through the expertise of our talented team.

11 - 50 employees

📋 Description

• We offer a dynamic, collaborative, friendly and growth-oriented work environment. • We strive to make you reach your goals fast! • Opportunities for quick career advancement and vigorous learning. • Seeking highly skilled Amazon Connect Engineers. • Responsible for designing, implementing, and integrating Amazon Connect contact centers. • Extending functionality by integrating AWS services and third-party systems

🎯 Requirements

• Citizenship: Must be a citizen of a European country (EU/EEA) • 3+ years hands-on Amazon Connect experience • Deep expertise with AWS services: Lambda, Lex, DynamoDB, S3, CloudFormation, CloudWatch • CRM Integration experience • Strong proficiency with Contact Flows, AWS SDKs, Connect Streams API • IAM and security best practices understanding • Familiarity with AWS CloudFormation or Infrastructure-as-Code • Knowledge of regulatory compliance (GDPR, PCI-DSS, HIPAA advantageous) • Strong written and verbal communication skills in English • Preferred (Nice to Have): Amazon Connect Delivery Specialist or AWS certifications • Experience implementing forecasting, scheduling, and adherence • Experience with Amazon Connect outbound campaigns • Generative AI integrations within Connect

🏖️ Benefits

• Competitive salary and benefits • A dynamic, collaborative, and growth-oriented work environment • Opportunities for career advancement and continuous learning • Flat management structure • A chance to be part of something bigger where what you say matters • Agile ways of working • Fun and relaxed working environment where work-life balance is important • Regular company events (time for fun) • Office in Krakow (High quality coffee / Tea / Fruits / Sweets) • Ability to work alongside young, motivated, eager to learn and talented team

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